Payroll & Benefits Specialist

Payroll & Benefits Specialist

Bald Head Island Club | Bald Head Island, NC

Where luxury hospitality meets strategic excellence.

Are you a numbers-driven problem solver who loves creating clarity, improving systems, and turning data into smarter decisions? Do you thrive at the intersection of payroll, benefits, cost analysis, and operations? If you're ready to take full ownership of complex financial workflows that directly shape organizational success — this role is for you.

The Payroll & Benefits Specialist is a mission-critical position supporting the Club's leadership, financial integrity, and ability to deliver outstanding experiences to our staff and Members. This is your opportunity to become the backbone of payroll accuracy, benefits optimization, and strategic labor forecasting for one of the most unique and prestigious private clubs in the country.

What You'll Do

You'll take ownership of three high-impact pillars: Payroll, Benefits Management, and Transportation & Perks Administration — while providing analytical insights that keep the Club's largest expense categories aligned with operational goals.

Payroll Leadership

• Own full-cycle payroll: weekly for hourly staff, biweekly for salary staff

• Maintain deductions, garnishments, benefits premiums & adjustments

• Process and track bonuses (annual, performance, holiday, revenue-based, etc.)

• Analyze weekly payroll data, highlight discrepancies, correct errors

• Track overtime, labor trends, and payroll-to-revenue performance

• Train managers on payroll procedures and uphold system-wide accuracy

• Reconcile job codes, cost centers, and GL allocations

• Process commissions for trainers, pros, and event staff

• Ensure accuracy of service charge distributions

• Maintain compliant payroll records and support budget development

Benefits Management

• Own benefits billing — audit, reconcile, and correct accurately

• Liaise with vendors to resolve billing variances and obtain credits

• Track PTO usage and accrual accuracy

• Support annual benefits RFP process (Health, Dental, Vision, Life, 401k, etc.)

• Conduct routine audits across payroll and benefits systems

• Ensure deductions always match enrollments

Transportation Administration

Help manage one of BHI's most unique workforce operations: ferry transportation. You will:

• Coordinate daily ferry reservations for all Club employees

• Optimize transportation usage, coding, ticket purchasing & reporting

• Communicate scheduling changes, weather impacts & operational needs

• Track travel data, no-shows, and monthly reporting

• Maintain parking pass systems, RFID cards & QR code updates

• Assist new hires with onboarding and transportation setup

Employee Perks & Cost Tracking

• Track all employee perks including meals, parking expenses, stipends, wellness, and more

• Maintain accurate logs for awards, referrals, stipends, and reimbursements

• Ensure perk spending aligns with department budgets

General Leadership & Support

• Prepare dashboards, charts & finance-friendly reporting

• Attend department meetings & share insights on labor, benefits, and transportation

• Advise on policy updates, compliance, and best practices

• Support the HR Director, Controller, and CEO on special projects

• Serve as a friendly, knowledgeable resource for employee questions

Who You Are

This role is perfect for someone who has:

• A 4-year degree (required)

• Experience in accounting, finance, benefits, or payroll

• HRIS/payroll system proficiency (Paylocity experience a plus)

• Strong problem-solving, analytical, and communication skills

• Discretion, confidentiality, and outstanding organizational habits

• A positive attitude and service-oriented mindset

• Experience in hospitality, private clubs, or multi-unit operations (preferred)

Above all, you're someone who can balance accuracy, efficiency, and people-first communication.

Compensation & Benefits

We offer a competitive compensation package based on experience, plus a comprehensive benefits suite, including:

Benefits Include:

• Medical, Dental & Vision insurance

• 401(k) with company match

• Paid Time Off & Paid Holidays

• Life & Disability insurance

• Free ferry transportation to and from the island

• Club-wide discounts on dining, retail, recreation & amenities

• Training & professional development support

• A workplace where collaboration, excellence, and kindness are core values

Work Where People Vacation

Bald Head Island Club isn't just a workplace — it's a community. Surrounded by ocean, maritime forests, wildlife, and a resort-style campus, it's an inspiring, peaceful, and energizing environment for those who value purpose, professionalism, and positivity.

Ready to Make an Impact?

If you're passionate about accuracy, operations, and improving financial clarity, we'd love to meet you.

Apply today and help shape the financial future of the Bald Head Island Club.

---