Hardware & Network Support Engineer
5 hours ago
Job Title: L1.5 Hardware & Networking Support Engineer
Location: Pune, Baner
Job Type: Full-time
Experience Required: 1–2 years (Hardware & Networking)
Vehicle Requirement: Must own a two-wheeler with a valid driving license
Job Summary
We are looking for a skilled L1.5 Hardware & Networking Support Engineer to provide onsite technical support for our clients. The ideal candidate should have hands-on experience in hardware troubleshooting, networking, and field support, along with the ability to travel to client locations using their own two-wheeler.
Key Responsibilities
- Provide onsite L1.5 technical support for desktops, laptops, printers, and other IT hardware.
- Troubleshoot and resolve issues related to LAN, WAN, Wi-Fi, switches, and routers.
- Install, configure, and maintain operating systems (Windows/Linux) and standard software.
- Perform routine preventive maintenance of IT equipment.
- Coordinate with L2/L3 teams for escalation and follow-ups.
- Maintain documentation for tickets, service calls, and hardware inventory.
- Travel to various client sites for support tasks as required.
Required Skills & Qualifications
- Diploma / ITI / Graduate in Computer Science, Electronics, IT, or related field.
- 1–2 years of hands-on experience in hardware and networking support.
- Strong knowledge of troubleshooting desktop, laptop, and network issues.
- Basic understanding of Active Directory, Outlook/Email configuration, and antivirus tools.
- Ability to work independently and manage onsite tasks efficiently.
- Good communication and customer-handling skills.
- Must own a two-wheeler and have a valid driving license.
Job Type: Full-time
Work Location: In person
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