Principal Product Engineer

AVP, Principal Product Engineer (L11)

Job Description:

Role Title: AVP, Principal Product Engineer(L11)

Company Overview:

Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry's most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.

• We have recently been ranked #2 among India's Best Companies to Work for by Great Place to Work. We were among the Top 50 India's Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies.

• Synchrony celebrates ~52% women talent.

• We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being.

• We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles.

Organizational Overview:

This role will be part of the Cloud & Platform group part of CTO organization.

• Cloud team is responsible for the SYF public cloud platform & services.

• Govern health, performance, capacity, and costs of resources and ensure adherence to service levels

• Build well defined processes for cloud application development and service enablement.

Role Summary/Purpose:

As an AVP, Principal Product Engineer– will play a key role in modernizing workloads by leading vendor refactoring efforts, break-fix execution, and user enablement strategies. This position requires a deep understanding of AWS analytics services (EMR Studio, S3, Redshift, Glue), and Tableau, combined with strong user engagement, training development, and change management skills.
The role involves collaborating with vendors, business users, and cloud engineering teams to refactor legacy code, ensure seamless execution of fixes, and develop comprehensive training materials and user job aids. Additionally, the Principal Product Engineer will oversee user testing, validation, and sign-offs, ensuring a smooth transition to modern cloud-based solutions while enhancing adoption and minimizing disruption.
This is an exciting opportunity to lead cloud migration initiatives, enhance analytics capabilities, and drive user transformation efforts within a cutting-edge cloud environment. You would be responsible for the technical success of the project while fostering a collaborative, efficient, and growth-oriented environment within the development team.

Key Responsibilities:

• Lead and mentor a team of data / analytics / cloud engineers, ensuring best practices in data development, testing and deployment

• Conduct in-depth data analysis to uncover insights, trends, and anomalies that support business decisions.

• Collaborate with cross-functional teams including BI, data science, and business stakeholders to understand data needs and translate then into technical solutions.

• Guide the team in architecting solutions involving AWS cloud components such EMR, s3, Athena, Redshift, Sagemaker and SAS Viya

• Support data lineage, cataloging, and metadata management efforts using tools on AWS

• Stay updated on emerging technologies and suggest improvements to the data platform architecture.

Qualifications/Requirements:

• Minimum 6+ years with Expertise in Data warehousing and Enterprise Data Lake Architectures or in lieu of a degree 8+ years of relevant experience.

• Proficiency in writing complex and optimized SQL queries for large-scale data analysis and transformation

• 2 + Years of SQL Skills and hands-on experience with Python, PySpark, AWS EMR, S3, and Athena

• Ability to lead and mentor a technical team, provide code reviews, and enforce engineering best practices.

• Familiarity with metadata management tools and cloud-native data engineering practices

Desired Characteristics:

• Experience with AWS cloud services.

• Certifications in AWS or any other cloud platform.

• Experience with Agile project management methods and practices.

• Ability to see beyond day-to-day coding tasks, understanding how individual components fit into larger systems.

• Demonstrated excellent verbal, written, communication and organizational skills.

• Understanding the emotions and challenges of team members, leading with compassion and support.

• Understanding how to delegate tasks effectively and trust team members while providing them autonomy to solve problems.

• Capable of thinking outside the box to implement new technologies, tools, or methodologies to improve the development process.

• Working knowledge of Tableau , SAS Viya , Stonebranch, and Hive is a plus

Eligibility Criteria

Minimum 6+ years with Expertise in Data warehousing and Enterprise Data Lake Architectures or in lieu of a degree 8+ years of relevant experience.

Work Timings: 3 PM to 12 AM IST

(WORK TIMINGS: This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details.

For Internal Applicants:

• Understand the criteria or mandatory skills required for the role, before applying

• Inform your manager and HRM before applying for any role on Workday

• Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)

• Must not be any corrective action plan (First Formal/Final Formal)

• L9+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible.

• L9+ Employees can apply

Grade/Level: 11

Job Family Group: