Salesforce Functional Business Analyst

13 hours ago

INDIA PUNE BIRLASOFT OFFICE HINJAWADI IN Birlasoft Limited Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Salesforce Functional Business Analyst with experience in automotive/manufacturing domain

Area(s) of responsibility

Empowered By Innovation
Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company's consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000 professionals, is committed to continuing the Group's 170-year heritage of building sustainable communities.

Role: Salesforce Functional Business Analyst with experience in Manufacturing/Automotive domain
Location: Pune only
Experience: 7-10 years(min 5 years relevant in Salesforce)
5 days' work from office, immediate joiners preferred.

Responsibilities:

• Experience in performing role of product owner.

• Must have good understanding of Salesforce Sales and Service Cloud

• Must have Automotive or Manufacturing domain experience

• Should have good understanding of Dealer management and Order management related processes.

• Should have good understanding of Salesforce, basic Salesforce Admin knowledge and its capabilities

• Must have experience of requirement analysis and detailing, fit-gap analysis, functional design documentation

• Well aware of project management methodologies, Risk management, Project planning & tracking etc

• Must have experience in testing functionalities as per requirement

• Must have experience in conducting UAT with business users and trainings

• Should have good understanding of Sales and Service management process

• Should be able to leads or conducts requirements management activities, ensuring that the impact of changes are well understood and approved by the appropriate stakeholders

• Should be able to leads or conducts solution assessment and validation to ensure that functional and technical specifications meet the identified business needs

• Should have good communication skill.

Experience LevelMid Level

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