Customer Relationship Officer

7 days ago

Durgapur Howrah Kolkata, India JSW PAINTS LTD Full time ₹ 15,00,000 - ₹ 28,00,000 per year

About the Role:
•

Responsible for achievement of agreed sales target/ objectives for the defined location


• In charge of all local marketing activities for the location


• Responsible for all commercial transactions with the channel partners


• Responsible for achieving all network related targets as assigned for the location (network expansion, product placement etc.)


• Responsible for business development, influencer and channel engagement and professional pricing co ordination


• Ensure that distributors/ contractors provide an appropriate service as per service level agreement


• Network Management (Product Placement, range selling, etc.)


• Provide information on competitors activities (promotions, price changes, new products, new dealer/store opening, new initiatives, market issues etc.)


• Ensure contractors/ dealers buy range of products as defined month on month and maintain productrange index


• Sales Promotion Activities Execution and Customer Service

:
• Deliver high standards of customer service through regular visits, compliant resolution and commercial reconciliations


• Customer Relationship Management

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