Workday Support Consultant
3 days ago
Job Title : Workday Support Consultant
Location : Bangalore
Job Description :
We are looking for an experienced Workday Support Consultant to provide end-to-end support and enhancement for Workday Core HR and Payroll systems. The role involves collaborating with business stakeholders, managing incidents, and ensuring compliance with UK-based processes and standards.
Key Responsibilities :
- Collaborate with business teams to understand requirements and propose suitable Workday solutions.
- Implement configuration changes across development and production tenants.
- Manage incidents, problems, and service requests through resolution.
- Support Workday enhancements, release testing, and impact assessments.
- Work closely with UK-based support teams to ensure OAC compliance and service readiness.
- Perform impact analysis for functional specifications and business process changes.
- Oversee and coordinate third-party deliveries and integrations.
Must-Have Skills :
years of hands-on experience in Workday Core HR and Payroll (preferably UK Payroll).
- Strong understanding of Workday business processes, security configuration, and transport objects.
- Experience with Workday Integrations (EIB, Core Connectors).
- Knowledge of UK HR and Payroll legislation.
- Expertise in Workday release testing, impact assessment, and issue resolution.
- Experience with Jira and Agile methodologies.
Good-to-Have Skills :
- Experience collaborating with global teams (especially UK-based support).
- Exposure to Workday Reporting (People Hub, Manager Hub dashboards).
- Knowledge of OAC compliance and service readiness practices.
- Strong analytical and problem-solving skills with excellent communication abilities.
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