Telecaller Outbound
5 days ago
JOB DESCRIPTION-
A Telecaller outbound is responsible for making and receiving phone calls to promote products or services, generate leads, and provide customer support.
Key Responsibilities:
* Making calls to potential and existing customers to promote products or services, explain features, and generate interest.
* Handling incoming calls from customers, addressing inquiries, resolving complaints, and providing support.
* Identifying and qualifying potential customers by gathering information and assessing their needs.
* Building rapport with customers, maintaining positive interactions, and ensuring customer satisfaction.
* Accurately documenting all call details, customer information, and interactions in a database or CRM system.
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