Urgent Hiring For Application Support Specialist

1 week ago

Bengaluru, Karnataka, India Ascendion Engineering Full time ₹ 5,00,000 - ₹ 12,00,000 per year

Role & responsibilities

  • Role : Application Support Specialist
  • Location: Bangalore (Hybrid working is mandatory)
  • Relevant Experience: 4 to 6 years
  • Employment Type: Full-Time
  • Interview process : L1 and L2 round

About the Role:-

  • We are seeking a dynamic and customer-focused Application Support Specialist to join our IT Operations team. This role requires a balance of strong communication skills and solid technical support expertise. You will be the first point of contact for users, handling calls, emails, and tickets, ensuring timely resolution of incidents and service requests.

Key Responsibilities:-

  • Provide first-line technical support via phone calls, email, and ticketing systems for business applications.
  • Troubleshoot and resolve application-related issues within defined SLAs.
  • Escalate complex incidents to higher-level support or development teams as required.
  • Document all issues, resolutions, and troubleshooting steps clearly in the ticketing system.
  • Proactively monitor applications and respond to alerts to minimize downtime.
  • Assist users with functional queries and guide them on system usage.
  • Collaborate with internal teams (infrastructure, DBA, development, etc.) for problem resolution.
  • Ensure excellent customer experience by always maintaining professional and empathetic communication.
  • Participate in shift rotations and on-call support if required.

Preferred candidate profile

  • Bachelors degree in Computer Science, Information Technology or related field (or equivalent experience).
  • 4+ years of experience in Application Support, IT helpdesk or Technical Support.
  • Strong communication skills with the ability to handle user calls effectively and provide clear instructions.
  • Hands-on experience with ticketing systems (e.g., ServiceNow, Jira, Remedy).
  • Good understanding of incident, problem, and change management processes (ITIL framework preferred).
  • Technical proficiency in SQL queries, basic scripting (Python/PowerShell), and troubleshooting application logs.
  • Familiarity with cloud-based applications (Azure/AWS) is an added advantage.
  • Ability to multitask, work under pressure and manage customer expectations.

Key Competencies:-

  • Excellent verbal and written communication
  • Strong problem-solving and analytical skills
  • Customer-first mindset
  • Team collaboration and ownership attitude

  • Application Support Specialist

    1 week ago

    Bengaluru, Karnataka, India NSN Technologies Pvt Ltd Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionAt NSN Technology, we specialize in strategic placements and empanelment services that align top talent with the right organizations. Our solutions are designed to build strong, future-ready teams for today's digital challenges. Our commitment to excellence and innovation ensures that we consistently meet the evolving needs of our clients...

  • Customer Support Specialist

    2 weeks ago

    Bengaluru, Karnataka, India Hiring Studio Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Looking for a Customer Support Specialist ,roles involves handling customer queries, orders, pricing, and account management. Strong communication, MS Office skills & problem-solving required.

  • Urgent Hiring

    1 week ago

    Bengaluru, Karnataka, India Hiring Studio Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Hiring Nephrologist (2–5 yrs) for a reputed hospital. Responsibilities include diagnosis & treatment of kidney diseases, dialysis management & patient care. Qualification: MD (Gen Med) + DM/DNB (Nephrology). Immediate joiners preferred.

  • Python Application Support Specialist

    2 weeks ago

    Bengaluru, Karnataka, India Swift Strategic Solutions Inc Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Our technology services client is seeking multiplePython Application Support Specialistto join their team on a contract basis. These positions offer a strong potential for conversion to full-time employment upon completion of the initial contract period. Below are further details about the role:Role: Python Application Support SpecialistExperience: 3+...

  • Urgent Hiring US Healthcare Claim Processing& Adjudication

    7 days ago

    Bengaluru, Karnataka, India Webtech Softwares Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    HURRY UP Urgent Hiring for US Healthcare Claims Adjudications. OPEN REQURIMENTSTeam Leader Operations.Quality Specialist.Subject Matter Expert (SME).Process Trainer. International voice exp with 4+yrs Contact HR Maya

  • Urgent Hiring

    5 days ago

    Bengaluru, Karnataka, India Chaitra Soft Full time ₹ 10,00,000 - ₹ 25,00,000 per year

    Urgent Hiring - ROR and Angular Developer - Immediate Joiner NeededExperience: 5 to 8 YearsLocations: Bangalore, Noida, and HyderabadSalary: Up to 25 LPANotice Period: ImmediateJob Description:Must have at least 5+ years of experience in Ruby / Ruby on Rails. Also, at least 5+ years of experience in Angular, HTML5, CSS, and communicating with RESTful web...

  • Registered Nurse

    1 week ago

    Bengaluru, Karnataka, India PEOPLE'S URGENT CARE CLINIC PC Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionPEOPLE'S URGENT CARE CLINIC PC is a medical practice company based in Lima, Ohio. We aim to provide urgent and proactive healthcare services to our community, prioritizing patient care and satisfaction. Our dedicated team of professionals strives to deliver top-notch medical support and ensure the well-being of every patient.Role...

  • Application Specialist

    5 days ago

    Bengaluru, Karnataka, India Proterial Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Location:Bengaluru, Karnataka, IndiaJob ID:R0105496Date Posted: Company Name:HITACHI ENERGY INDIA LIMITEDProfession (Job Category):IT, Telecom & InternetJob Schedule:Full timeRemote:NoJob Description:The opportunityHitachi Energy Transformers- Business Solutions IT Organization is seeking an (Global or HUB) Application Specialist who will provide overall...

  • Business Application Specialist

    1 day ago

    Bengaluru, Karnataka, India Primus Global Technologies Full time ₹ 8,00,000 - ₹ 24,00,000 per year

    Position: Business Application Specialist*** JOB DESCRIPTION ***OVERVIEWWe are seeking a highly motivated and tech-savvy Business Application Support Specialist with hands-on experience with the Microsoft Power Platform (PowerApps, Power Automate), Power BI, AI/ML technologies (namely OpenAI ,ChatGPT) and integrations with business applications. This role...

  • Application Specialist

    7 days ago

    Bengaluru, Karnataka, India Hitachi Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Location:Bengaluru, Karnataka, IndiaJob ID: R0105496Date Posted: Company Name:HITACHI ENERGY INDIA LIMITEDProfession (Job Category):IT, Telecom & InternetJob Schedule: Full timeRemote:NoJob Description:The opportunityHitachi Energy Transformers- Business Solutions IT Organization is seeking an (Global or HUB) Application Specialist who will provide overall...