Relationship Manager
18 hours ago
Company Description
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Role Description
This is a full-time on-site role for a Relationship Manager, located in New Delhi. The Relationship Manager will work closely with clients to build and maintain strong relationships, identify client needs, and offer tailored solutions to meet their requirements. Responsibilities include managing client accounts, resolving queries, providing product knowledge, and identifying opportunities for upselling and cross-selling insurance services. Ensuring customer satisfaction and gathering feedback for service improvement will also be key aspects of this role.
Qualifications
- Strong interpersonal and communication skills for building and nurturing client relationships
- Problem-solving, conflict resolution, and negotiation skills to address client concerns effectively
- Proficiency in customer service, account management, and sales techniques
- Ability to analyze client needs and market trends to offer suitable insurance products
- Experience in the insurance sector or a related field is a plus
- Bachelor's degree in Business Administration, Marketing, Finance, or a related field
- Strong organizational and time management skills
- Proficiency in Microsoft Office Suite and CRM tools
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