Collection / AR Executive

1 week ago

Mohali, Punjab, India LocaliQ Full time

Role Summary

The Collections/AR Executive will be responsible for managing customer billing, following up on outstanding payments, resolving disputes, and ensuring timely cash inflow. This role supports US-based logistics clients, so accuracy, communication skills, and understanding of freight/logistics billing are essential.

Key Responsibilities

  • Manage the end-to-end Accounts Receivable process for US logistics clients.
  • Generate and send invoices, rate confirmation bills, PODs, and supporting documents to customers.
  • Conduct regular follow-ups with customers for outstanding/overdue payments.
  • Maintain and update aging reports, trackers, and payment status in the system.
  • Coordinate with the operations and dispatch teams to resolve billing discrepancies.
  • Handle disputes, short payments, chargebacks, and document issues professionally.
  • Maintain accurate records of all communication and follow-up activities.
  • Assist in month-end closing and AR reconciliation.
  • Ensure compliance with internal finance policies and US client requirements.
  • Build strong working relationships with customers for smoother collections.

Skills & Qualifications

  • Minimum 1 year of experience in Collections / AR, preferably in US Logistics / Freight / Dispatch.
  • Strong understanding of invoices, rate sheets, detention, TONU, lumper, PODs, OS&D, etc.
  • Excellent verbal and written communication skills.
  • Good command of MS Excel (VLOOKUP, pivot, trackers).
  • Ability to handle difficult conversations diplomatically.
  • Strong follow-up discipline and attention to detail.
  • Experience with TMS, QuickBooks, or other AR tools (preferred).

Job Types: Full-time, Permanent

Pay: ₹10, ₹35,000.00 per month

Benefits:

  • Health insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

Experience:

  • AR Associate: 1 year (Required)
  • US Logistics: 1 year (Required)

Location:

  • Mohali, Punjab (Required)

Work Location: In person

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