
Senior Business System Analyst
23 hours ago
Job Title: Sr. Functional Consultant/Sr Business System Analyst (Service/Sales)
Job Summary:
We are seeking an experienced Sales and/or service Functional Consultants to join our team. The role involves working with business stakeholders to gather requirements, design solutions, and ensure successful delivery of Sales and/or service implementations in CRM and ERP. The consultant will act as a bridge between business users and technical teams, ensuring that Salesforce and ERP solutions align with business goals and processes. Support our Sales and Service functions by transforming data into actionable insights. The role will also focus on analyzing CRM and operational data, designing dashboards, and generating reports that drive business growth, improve customer service, and optimize sales performance
Key Responsibilities:
- Collaborate with business stakeholders to gather, analyze, and document CRM requirements (Sales/Service processes, customer engagement, case management, etc.).
- Translate business needs into functional specifications and user stories.
- Configure Salesforce Sales Cloud and Service Cloud features (accounts, contacts, leads, opportunities, cases, knowledge base, service console, omni-channel, etc.).
- Support solution design, including process flows, data models, and system integration needs.
- Work closely with technical teams (developers, architects, QA) to validate solutions.
- Conduct system testing, UAT support, and end-user training.
- Create functional documentation, training guides, and standard operating procedures.
- Advise business teams on Salesforce best practices and industry standards.
- Provide ongoing functional support and enhancements post-implementation.
- Partner with sales and service leadership to identify business opportunities and process improvements.
- Collect, clean, and analyze data from CRM (Salesforce/other systems), service operations, and sales pipelines
- Partner with sales and service leadership to identify business opportunities and process improvements.
Required Skills & Qualifications:
- Bachelors degree in Business, Information Systems, or related field.
- 48 years of experience as a Functional Consultant/Business Analyst in CRM (preferably Salesforce).
- Strong knowledge of Salesforce Sales Cloud and Service Cloud functionality.
- Experience in requirement gathering, functional design, and solution validation.
- Ability to create process flows, use cases, and documentation.
- Familiarity with Salesforce integrations, data migration, and reporting.
- Excellent communication and stakeholder management skills.
- Salesforce Administrator / Service Cloud / Sales Cloud Consultant certification (preferred).
-
Business Analyst
23 hours ago
Noida, Uttar Pradesh, India TSYS|Total System Services Full time ₹ 20,00,000 - ₹ 25,00,000 per yearEvery day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results....
-
Senior Business Analyst
1 week ago
Noida, Uttar Pradesh, India Iris Software Pvt Ltd Full time ₹ 15,00,000 - ₹ 25,00,000 per yearSenior - Business Analyst We're Hiring: Senior - Business Analyst | Experience as Business Analyst, delivering projects using the agile methodology for Risk (preferably Credit Risk in Investment or Corporate Banking) Experience: 7 years (BA Credit Risk) Key Responsibilities:Relevant experience in Business Analyst role delivering projects using...
-
Senior Business Analyst
2 weeks ago
Noida, Uttar Pradesh, India Pinga SOlutions Pvt. Ltd Full time ₹ 4,00,000 - ₹ 8,40,000 per yearThe Senior Business Analyst will work closely with clients, stakeholders, and internal teams to gather requirements, analyze business processes, and translate them into functional specifications. The role involves understanding customer challenges, proposing system enhancements, and ensuring smooth implementation of solutions.Key Responsibilities:Engage with...
-
Senior Business Analyst
20 hours ago
Noida, Uttar Pradesh, India Cloud Angles Digital Transformation Full time ₹ 15,00,000 - ₹ 25,00,000 per yearRole Overview:We are seeking a highly skilled and detail-oriented Senior Business Analyst with strong QA capabilities to join our team. This role will focus on data and report validation across the reporting ecosystem, ensuring accuracy, consistency, and integrity of business-critical reports.Required Skills:Strong hands-on experience in UAT testing and...
-
Senior Business Analyst
3 days ago
Noida, Uttar Pradesh, India talentumHR Full time ₹ 12,00,000 - ₹ 36,00,000 per yearRole : Senior Business AnalystLocation : NoidaWork Mode : Hybrid (23 days/week in office)Compensation : Best in industry, based on experienceAbout the Role : We are seeking an experienced and detail-oriented Senior Business Analyst to join our clients dynamic team. This is a full-time hybrid role, primarily based in Noida, with flexibility for some...
-
Senior Business Analyst
3 days ago
Noida, Uttar Pradesh, India Thotnr Consulting Full time ₹ 12,00,000 - ₹ 36,00,000 per yearPosition OverviewWe are seeking an accomplished Senior Business Analyst with 15+ years of experience in the insurance and financial services domain. This role requires a deep understanding of finance transformation, process optimization, enterprise performance management (EPM), financial close, general ledger (GL), master data management (MDM), finance data...
-
Senior Business Analyst
2 weeks ago
Noida, Uttar Pradesh, India talentumHR Full time ₹ 5,00,000 - ₹ 12,00,000 per yearSenior Business AnalystLocation : Noida Work Mode : Hybrid (2-3 days/week in office)About the Role : We are seeking an experienced and detail-oriented Senior Business Analyst to join our client's dynamic team. This is a full-time hybrid role, primarily based in Noida, with flexibility for some work-from-home days. The role offers an exciting...
-
Senior Business Analyst
19 hours ago
Greater Noida, Uttar Pradesh, India Coforge Full time ₹ 20,00,000 - ₹ 25,00,000 per yearSenior Business Analyst - Power BI & TableauJob Description-We are seeking a Senior Business Analyst to lead the transformation of reporting capabilities from Tableau to Power BI. This role focuses on understanding business needs, aligning reporting strategies with organizational goals, and ensuring seamless migration of insights and dashboards to support...
-
Senior Business Analyst
4 days ago
Noida, Uttar Pradesh, India infinite Computer Solution Full time ₹ 20,00,000 - ₹ 25,00,000 per yearJob Description of Senior Business Analyst for Infinite Computer SolutionsLocation: Noida, Uttar Pradesh, IndiaRole Overview:We are seeking a technically skilled Business Analyst to support and enhance enterprise billing and financial applications. This role focuses on application support, data analysis using SQL, troubleshooting APIs and system...
-
Systems Integration Senior Analyst
1 week ago
Noida, Uttar Pradesh, India NTT DATA Global Delivery Services Ltd Full time ₹ 15,00,000 - ₹ 25,00,000 per yearSystems Integration Senior Analyst Req ID: 339282 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Systems Integration Senior Analyst to join our team in Noida, Uttar Pradesh...