Team Leader Voice

7 days ago

Solan, Himachal Pradesh, India Jio Full time ₹ 1,04,000 - ₹ 1,30,878 per year
  • Posted Date

12 Sep 2025
- Function/Business Area

Customer Service
- Location

Solan
- Job Responsibilities

  1. Ensure smooth and efficient day to day operations within the team
  2. Drive performance effectiveness and customer experience
  3. Coach assigned Advisors on observed areas of improvement
  4. Conduct analysis and drive initiatives to improve efficiency
  5. Manage all customer interactions as rostered within parameters
  6. Boost employee morale and monitor absenteeism and attrition
  7. Abide by company policies and core values
  8. Adhere to rostered timing, scheduled shifts and activates
  9. Ensure individuals and team meet the defined performance metrics
  10. Follow all contact center policies, procedures, code of conduct and

    legislative requirements.
  11. Education Requirement

Graduation degree in any discipline
- Experience Requirement

2 - 5 years
- Skills & Competencies

  1. Planning and organizing skills
  2. Problem solving skills
  3. Team management skills
  4. Customer handling skills
  5. Technical expertise
  6. Ownership mindset
  7. Speak local language
  8. Location Map : Solan

  • Strategic Academic Leader

    6 days ago

    Solan, Himachal Pradesh, India beBeeLeadership Full time ₹ 1,04,000 - ₹ 1,30,878

    Academic Leader Job OpportunityWe are seeking a highly qualified Academic Leader to join our team and lead our efforts in academic strategy, curriculum design, and quality enhancement.The successful candidate will be responsible for fostering excellence in teaching, research, and publications. Additionally, they will mentor and develop faculty members for...

  • Senior Structural Leader

    2 weeks ago

    Solan, Himachal Pradesh, India beBeeEngineer Full time ₹ 15,00,000 - ₹ 20,00,000

    Structural Engineer - Project LeadThis full-time hybrid position is for a Structural Engineer to lead and manage various projects. The role involves collaborating with the civil engineering team, performing structural analyses, conducting calculations, and designing structural components using Computer-Aided Design (CAD) software.Key Responsibilities:Lead...

  • Senior PR Strategist

    1 week ago

    Solan, Himachal Pradesh, India beBeePublicRelations Full time ₹ 20,00,000 - ₹ 30,00,000

    Job Title:We are seeking a highly skilled and experienced Public Relations Executive to join our team at Company Name.Your primary responsibility will be to devise and implement creative public relations strategies that align with our company profile.You will develop effective PR plans using appropriate strategies and tactics, ensuring maximum exposure for...

  • Director of Admissions

    4 weeks ago

    Solan, Himachal Pradesh, India Bahra University, Shimla Hills Full time

    Job Opportunity: Director – Admissions & MarketingLocation: Bahra University, Shimla Hills Type: Full-time | Senior Leadership Position About UsBahra University, Shimla Hills, is a premier institution committed to academic excellence, innovation, and holistic student growth. With world-class infrastructure and a vibrant learning environment, we aim to...

  • Director of Admissions

    2 weeks ago

    Solan, Himachal Pradesh, India Bahra University, Shimla Hills Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Opportunity: Director – Admissions & MarketingLocation:Bahra University, Shimla HillsType:Full-time | Senior Leadership Position About UsBahra University, Shimla Hills, is a premier institution committed to academic excellence, innovation, and holistic student growth. With world-class infrastructure and a vibrant learning environment, we aim to shape...

  • Information Technology Support Engineer

    2 weeks ago

    Solan, Himachal Pradesh, India AVASO Technology Solutions Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job Opportunity: Field Support Engineer at AVASO Technology Location: Solan, IndiaEmployment Type: Part-TimeCompany Overview: AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to delivering cutting-edge technology solutions to our clients worldwide. If...

  • Team Leader

    2 weeks ago

    Mandi, Solan, Vadodara, India Policybazaar Full time US$ 60,000 - US$ 1,20,000 per year

    Job Title: Team Leader ( Key Account Manager )Department: Sales Agency Channel (Health Insurance)Employment Type: Field (Field Sales/ Office)Industry: InsuranceApply Now Email your CV to: , Key Responsibilities:Agent Recruitment & Development: Identify, recruit, and onboard qualified life insurance agents to build a high-performing agency network.Field Sales...