Senior Network Reliability Engineer

1 week ago

Bengaluru, Karnataka, India Oracle Full time US$ 10,00,000 - US$ 20,00,000 per year

OCI Network Availability is looking for a Senior Network Reliability Engineer to build and operate services that enhance the availability of the Oracle Cloud Network Infrastructure. A Network Reliability Engineer (NRE) is primarily focused on applying an engineering approach to measure and automate a network's reliability to

align with Organization's service-level objectives, agreements, and goals. The duties of the NRE team entail promptly responding to network disruptions, pinpointing the underlying cause, and collaborating with internal and external stakeholders to fully restore functionality. The NRE team members also oversee the automation of recurring tasks in daily operations to streamline processes, enhance workflow efficiency, and increase overall productivity. As OCI is a cloud-based network with a global footprint, this support will include hundreds of thousands of network devices supporting millions of servers, connected over a mix of dedicated backbone infrastructure, CLoS Network, and the Internet. 

In this role you will: 

  • Support the design, deployment, and operations of a large-scale global Oracle cloud computing environment (Oracle Cloud Infrastructure - OCI)
  • Use and contribute to procedures and tools to develop and safely execute network changes
  • Develop solutions for support team members to act on network failure conditions
  • Mentor junior engineers
  • Participate in network solution and architecture design processes
  • Provide break-fix support for network events, serve as the escalation point for event remediation, and lead post-event root cause analysis
  • Develop scripts to automate routine tasks for teams and business units
  • Coordinate with network automation service teams for the development and integration of support tooling
  • Coordinate with network monitoring teams to gather telemetry data and create network event alert rules
  • Build dashboards to represent and analyze network performance data 
  • Collaborate with network vendor technical account team and quality assurance team to drive bug resolution and assist with qualification of new firmware and/or operating systems
  • Participate in an on-call rotation

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