Associate IS Engineer

1 week ago

Hyderabad, Telangana, India Amgen Inc Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Roles & Responsibilities:

  • Administer, monitor , and support the monitoring and observability services

  • M aintain and support the tools to enable global application and infrastructure monitoring.

  • Monitor systems and proactively address performance bottlenecks

  • Collaborate with cross-functional teams on infrastructure needs

  • Document system configurations and operational procedures

  • Support in incident resolution and troubleshooting

  • Document changes and standard operating procedures

Basic Qualifications and Experience:

  • Masters degree or Bachelors degree in Computer Science, Business, Engineering, IT or related field
  • 3+ Years of relevant work experience

Functional Skills:

Must-Have Skills:

  • Experience with monitoring and notification technologies, observability concepts using Dynatrace and Pagerduty

  • Experience with Infrastructure and Application monitoring , Windows, Linux

  • Basic scripting knowledge with TypeScript, React, Ansible, and Python scripting

  • Familiarity with ITIL or incident management workflows

  • Familiarity with container s and K8 environment

  • Change management expertise

  • Excellent troubleshooting and problem solving skills

Good-to-Have Skills:

  • Exposure to cloud environments (AWS, Azure)

  • Interest in automation tools and infrastructure-as-code

  • Exposure to monitoring tools (Dynatrace)

  • Knowledge of configuration management tools ( Ansible and Terraform )

Professional Certifications:

  • CompTIA Server+ or Microsoft Fundamentals (preferred)

Soft Skills:

  • Excellent troubleshooting and analytical abilities

  • Strong communication skills, both written and verbal

  • Ability to work in a fast-paced environment

  • Strong organizational and time management skills

  • Problem-solving and critical thinking capabilities

  • Team collaboration and knowledge sharing

  • Adaptability to changing priorities and technologies

  • Ability to follow procedures accurately

  • Willingness to learn and grow

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