Principal I, IT Business Systems Analysis

Summary of Position:

At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us?

This discipline involves analyzing business processes and translating them into IT solutions. It includes roles that liaise with stakeholders to ensure that projects meet business needs and that tech implementations align with strategic objectives.

Key Responsibilities:

This role is part of Alcon's Information Technology function, a team that delivers cutting-edge technology solutions to Alcon associates and customers to help our people and the world see brilliantly.The Principal I, IT Business Systems Analysis (Science/Tech/Engineering Path), is primarily responsible for leading the design and implementation of complex business systems, working with cross-functional teams to ensure technical solutions align with strategic business goals.

Specifics Include:

• Lead the design and implementation of large-scale IT systems that meet business objectives and are scalable for growth

• Act as the primary point of contact for business and IT teams, ensuring effective communication and alignment

• Provide technical leadership and guidance to analysts and other project team members

• Ensure solutions are scalable, efficient, and align with long-term business strategies

• Evaluate emerging technologies and recommend improvements to existing systems

• Lead high-impact IT systems analysis projects with significant business implications

• Make high-level decisions related to IT system design and architecture, ensuring systems are designed to meet future business needs

• Provide input on business strategy and align IT solutions with business goals.

Key Requirements/Minimum Qualifications:

• 5–7 years in WMS, logistics or supply chain applications, operational or implementation support in an international environment or business consultancy.
• Proven experience implementing, configuring, and supporting Manhattan Active Warehouse Management System (WMS) modules (Functional exp, integration exp), including inbound/outbound operations, inventory management, order fulfillment, and integrations with ERP and other supply chain systems.
• Ability to configure, customize, and optimize Manhattan Active WMS to meet business requirements, including process automation, workflow setup, and system-directed putaway and replenishment.
• Experience integrating Manhattan Active WMS with third-party logistics providers, SAP ECC, and other enterprise applications using APIs and extension packs.
• Strong analytical and problem-solving skills for troubleshooting system issues, optimizing warehouse processes, and ensuring data integrity and accuracy within Manhattan Active WMS.
• Ability to train end-users and super users on Manhattan Active WMS functionalities, provide ongoing support, and document best practices.
• Experience with continuous software updates, cloud-native architecture, and leveraging AI-driven features for real-time inventory visibility and automation.
• Demonstrated ability to lead or support successful Manhattan Active WMS deployment projects, collaborating with cross-functional teams (operations, IT, logistics) and managing change effectively.
• Familiarity with Agile, DevOps, and Waterfall methodologies as applied to Manhattan Active WMS projects.
• Experience interfacing third-party logistics providers (3PL) and warehouse management/control systems with SAP ECC is an advantage.
• Experience implementing/supporting warehouse automation (Knapp, Auto Store, Geek+) is preferred.
• Proven experience leading/supporting processes with a focus on simplification and standardization, detailed process analysis/design, system architecture, technology standards, CSV, GXP, SOX requirements, and knowledge of supply chain/application implementation practices.
• Ability to conceptualize and articulate solutions within the existing framework and future business needs.
• Knowledge of Agile, DevOps, and Waterfall methodologies and adherence to these methodologies.
• Ability to multi-task and meet multiple deadlines in a fast-paced environment.
• Excellent verbal and written communication skills for collaborating with stakeholders and documenting system changes.
• Ability to read, write, understand, and fluently communicate in English.
• Flexibility to adapt to changing priorities in a positive and timely manner.

Work hours: 1 PM to 10 PM IST

Relocation assistance: Yes

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