Senior PIFA Program Manager

3 days ago


Mumbai, Maharashtra, India Aditya Birla Capital Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Job PurposeTo drive enterprise-wide integration across multiple Lines of Business (LoBs) within ABCL by building a unified cross-sell ecosystem focused on unlocking the full revenue potential of existing B2B customers. The role is responsible for deepening CXO relationships, enabling multi-product penetration, institutionalizing enterprise referral frameworks, and driving collaboration-led business growth to deliver strategic revenue acceleration beyond standalone product sales.*Key Performance Indicators (KPIs)Financial Metrics*Increase in enterprise cross-sell revenue across Lines of BusinessGrowth in average wallet share per enterprise customerQualified enterprise lead-to-conversion ratioCustomer MetricsNumber of enterprise accounts onboarded with multi-product solutionsCXO engagement index and strategic influence outcomesCustomer retention and advocacy scoreInternal Process MetricsReferral conversion percentage across LoBsAdoption rate of enterprise program models and frameworksAccuracy and timeliness of business dashboards and performance governance (>95% accuracy)Reduction in turnaround time (TAT) for program execution and activationCapability & Leadership MetricsPercentage of stakeholders trained and enabled on enterprise/multi-product strategyCross-functional collaboration index across participating business unitsNumber of enterprise-led innovative solutions or frameworks implementedStakeholder engagement and alignment score (program participation, feedback, responsiveness)



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