helpdesk virtual assistant

1 week ago


Mylapore, Tamil Nadu, India Centre point soft tech pvt ltd Full time ₹ 18,20,160 - ₹ 31,31,984 per year
  • Responding to queries on the phone, via email, in person, or through remote access.
  • Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software.
  • Training computer users.
  • Training other staff on troubleshooting and diagnosing problems.
  • Gaining feedback from customers to improve training methods.
  • Writing and editing training manuals.
  • Running reports and analyzing common complaints and problems.

Job Types: Full-time, Permanent

Pay: ₹15, ₹26,328.62 per month

Benefits:

  • Health insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

Work Location: In person


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