Housekeeping staff

2 weeks ago

Kadavanthara Kochi Kerala, India Niko Hotels Full time ₹ 1,44,000 - ₹ 2,16,000 per year

Key Responsibilities:

  • Room Cleaning & Maintenance:
  • Clean and tidy guest rooms, bathrooms, corridors, and common areas as per hotel standards.
  • Change bed linens, replace towels, and replenish guest amenities (soap, shampoo, tissue, etc.).
  • Dust and polish furniture, fixtures, and fittings.
  • Vacuum carpets and sweep/mop floors.
  • Ensure rooms are well stocked with essential supplies.
  • Public Area Cleaning:
  • Maintain cleanliness in hotel lobbies, elevators, stairwells, and other public spaces.
  • Regularly check and clean public restrooms and lounges.
  • Report any maintenance issues such as broken fixtures or faulty equipment.
  • Laundry Services:
  • Collect and handle soiled linens and towels.
  • Transport linens to and from the laundry room.
  • Sort, fold, and store clean linens properly.
  • Guest Interaction & Service:
  • Respond to guest requests for additional supplies, room services, or other assistance.
  • Ensure timely delivery of housekeeping services.
  • Handle guest complaints or issues politely and professionally, reporting them to management when necessary.
  • Health & Safety Compliance:
  • Adhere to hotel health, safety, and hygiene policies.
  • Use appropriate cleaning chemicals and equipment safely.
  • Ensure all cleaning tools and supplies are used and stored correctly.
  • Inventory & Supplies:
  • Monitor and report the inventory of housekeeping supplies.
  • Ensure that housekeeping trolleys are well-stocked and organized.
  • Notify the supervisor when supplies need replenishing.
  • Collaboration & Teamwork:
  • Work closely with other housekeeping team members to ensure smooth operation.
  • Coordinate with maintenance and front office teams to address room issues.
  • Assist in training new housekeeping staff when required.

Qualifications:

  • Education: High school diploma or equivalent preferred.
  • Experience: Prior experience in housekeeping or cleaning services is a plus but not required.
  • Skills:
  • Strong attention to detail.
  • Ability to work independently and as part of a team.
  • Good physical stamina (this role requires standing, walking, bending, and lifting).
  • Basic understanding of cleaning techniques and chemical usage.
  • Good communication and customer service skills.

Working Conditions:

  • Schedule: May require working evenings, weekends, and holidays, depending on hotel occupancy.
  • Physical Demands: Must be able to lift and move heavy items such as cleaning carts and linens.

Job Types: Full-time, Permanent

Pay: ₹10, ₹18,000.00 per month

Benefits:

  • Health insurance

Experience:

  • Housekeeping: 1 year (Preferred)
  • total work: 1 year (Preferred)

Shift availability:

  • Night Shift (Preferred)
  • Day Shift (Preferred)

Work Location: In person

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