Security Analyst II

3 days ago


Mumbai IND, India ‎ConnectWise Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Location - Mumbai / Pune

General Summary:

The Security Analyst II is responsible for performing necessary operational activities, including assisting with the notification, identification, escalation, and remediation of security-related threats and breaches. This role works in partnership with cross-functional teams to provide timely support on threats, vulnerabilities, and exploits across the industry.

Essential Duties & Responsibilities:

  • Provides support to the Security Services team, with a high attention to detail
  • Researches, analyzes, and documents findings
  • May influence others within the Security team through the explanation of facts, policies, and practices
  • Assists with the analysis of events generated from IDS, log-based alerts, SIEM alerting, and endpoint detection tools
  • Monitors a designated set of alerts and tickets and assists with threat analysis, resolution, and escalation as necessary
  • Monitors multiple cybersecurity systems for breaches, suspicious, or malicious activity
  • Assists with SIEM rule modification, notification pathways, and other system configuration management
  • Analyzes process workflows and identifies problems
  • Works with colleagues to understand processes and deliverables across the organization
  • Adheres to relevant policies, procedures, standards, and security practices
  • Delivers and prioritizes customer satisfaction
  • Aids and facilitates partner communications, resolutions, and escalations
  • Follows escalation procedures for interfacing with other SOC teams
  • Maintains consistent threat handling and remediation procedures
  • Utilizes the internal knowledge base to assist with the resolution of threats

Knowledge, Skills, and/or Abilities Required:

  • Ability to work independently on projects and processes with general supervision
  • Practical knowledge of the applicable work area
  • Ability to situationally adapt and understand new technology/processes as per business/partner requirements
  • Strong and professional verbal and written communication skills
  • Strong knowledge of IT concepts and systems troubleshooting
  • Excellent organizational skills
  • Ability to manage, prioritize, and multitask
  • Ability to work in a fast-paced, dynamic environment, adapting as the situation dictates
  • Ability to maintain a high level of professionalism while under pressure

Educational/Vocational/Previous Experience Recommendations:

  • Bachelor's degree in a related field or equivalent business experience
  • 2 years of relevant experience
  • Preferred: Network , Linux , Security , CySA or other related certifications

Working Conditions:

  • On-site / Hybrid depending on location
  • May require the ability to work flexible shift hours

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