Full Stack Engineer-2(React+Golang/PHP)
10 hours ago
About us
Exotel is the leading customer engagement platform and virtual telecom operator in emerging markets. We help over 6,000 businesses in India, Southeast Asia, the Middle East, and Africa manage their customer interactions, powering more than 70 million conversations every day. Our full-stack platform includes an omnichannel contact center, a robust communication API suite, and an advanced conversational AI platform. Founded in 2011, Exotel is built for scale and recognized for its innovation. With $50 million in Annual Recurring Revenue and a successful $100 million Series D funding round, we are rapidly expanding our reach and capabilities. We are also proud to be a 100% compliant cloud calling operator, having recently secured a virtual telecom operator license. Join us and help shape the future of customer engagement.
Tech @ Exotel
Exotel Engineering solves complex, large-scale infrastructure problems — ensuring no one misses a call or a message.
- We build
fault-tolerant, scalable, and real-time distributed systems
. - Our tech stack spans
Golang, , ReactJS, Ruby, Java, and PHP
. - We use
Aerospike, MySQL, ElasticSearch
, and
Kafka/Beanstalkd
for data and messaging. - We believe in
clean abstractions
,
loosely coupled services
, and
owning what you build
. - We operate with a strong
DevOps and reliability-first culture.
What You'll Do
- Design and build
end-to-end features
across backend and frontend for Conversational AI & GenAI products (Messaging, Voice, WhatsApp). - Develop
ReactJS-based frontends
for conversational workflows, dashboards, and monitoring tools. - Own the design, development, and deployment of
microservices and RESTful APIs
that power messaging and voice platforms. - Build
highly available, fault-tolerant distributed systems
for real-time communication. - Integrate with
WhatsApp Business APIs
, SMS, and voice channels. - Drive automation, CI/CD, and cloud-native deployment pipelines.
- Collaborate cross-functionally with Product, AI, and Platform teams.
- Mentor junior engineers and contribute to best practices.
- Participate in
on-call rotations
to ensure platform stability.
What We're Looking For
Must-haves:
- 2–4 years
of experience in full-stack development. - Strong experience in
ReactJS (frontend)
and
Golang / PHP (backend)
. - Solid understanding of
microservices architecture
,
REST APIs
, and
distributed systems
. - Proficiency in
Linux
,
networking
, and
scripting
(Python or Bash). - Experience with
cloud platforms (AWS preferred)
. - Familiarity with
datastores
like MySQL, Aerospike, MongoDB, or Redis. - Strong grasp of
data structures, concurrency, and multithreading
. - Hands-on with
CI/CD
,
container orchestration (Docker/Kubernetes)
, and
monitoring tools
(Grafana, Prometheus, Kibana). - A "
DevOps mindset
" — you build, deploy, and own what you create.
Good-to-haves:
- Experience with
WhatsApp Business APIs
, or
telecom protocols
. - Exposure to
Conversational AI, LLM-based automation, or chat orchestration systems
. - Prior experience in
cloud telephony (CPaaS)
or
communication platforms
. - Experience building
data ETL pipelines
or real-time analytics dashboards. - Background in
production-scale system management
.
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