Desktop Support Engineer
9 hours ago
Job Title: Desktop Support Executive / IT Support Executive
Experience: 1 to 4 years
Timings: 9:30 to 6:30
Working Days: 6 Days
Salary: 15k inhand to 22kctc
Location: Andheri Marol Naka
Job Type: Full-time
Job Description:
We are looking for a skilled Desktop Support Executive to provide technical assistance to users, ensure smooth IT operations, and resolve hardware and software issues efficiently.
Key Responsibilities:
- Install, configure, and troubleshoot desktops, laptops, printers, and peripherals
- Resolve software and hardware issues for end-users
- Manage and support Windows OS, MS Office, and basic networking
- Handle system upgrades, updates, and antivirus management
- Provide support for email configuration (Outlook/Thunderbird, etc.)
- Maintain inventory of IT assets and ensure proper documentation
- Coordinate with vendors for hardware repair or replacement
- Set up and troubleshoot LAN, Wi-Fi, and basic network issues
- Ensure timely resolution of tickets within SLA/TAT
Requirements:
- 1 to 4 years of experience in Desktop Support / IT Support
- Strong understanding of Windows OS, MS Office, and basic networking
- Knowledge of hardware troubleshooting
- Good communication and problem-solving skills
- Ability to work under pressure and handle multiple tasks
- Graduate or IT diploma (preferred)
Job Type: Full-time
Pay: ₹15, ₹22,000.00 per month
Benefits:
- Provident Fund
Work Location: In person
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