Desktop Support Engineer

9 hours ago


Andheri, Maharashtra, India scymes services pvt limited Full time ₹ 1,80,000 - ₹ 2,64,000 per year

Job Title: Desktop Support Executive / IT Support Executive

Experience: 1 to 4 years

Timings: 9:30 to 6:30

Working Days: 6 Days

Salary: 15k inhand to 22kctc

Location: Andheri Marol Naka

Job Type: Full-time

Job Description:

We are looking for a skilled Desktop Support Executive to provide technical assistance to users, ensure smooth IT operations, and resolve hardware and software issues efficiently.

Key Responsibilities:

  • Install, configure, and troubleshoot desktops, laptops, printers, and peripherals
  • Resolve software and hardware issues for end-users
  • Manage and support Windows OS, MS Office, and basic networking
  • Handle system upgrades, updates, and antivirus management
  • Provide support for email configuration (Outlook/Thunderbird, etc.)
  • Maintain inventory of IT assets and ensure proper documentation
  • Coordinate with vendors for hardware repair or replacement
  • Set up and troubleshoot LAN, Wi-Fi, and basic network issues
  • Ensure timely resolution of tickets within SLA/TAT

Requirements:

  • 1 to 4 years of experience in Desktop Support / IT Support
  • Strong understanding of Windows OS, MS Office, and basic networking
  • Knowledge of hardware troubleshooting
  • Good communication and problem-solving skills
  • Ability to work under pressure and handle multiple tasks
  • Graduate or IT diploma (preferred)

Job Type: Full-time

Pay: ₹15, ₹22,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person



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