Product Owner

Hi, I'm Christy Anne, your Recruiter and guide to joining CSG We are excited to learn more about you and your unique background.

We are looking for a Job Profile Product Owner I who will:

• Act as the primary point of contact between stakeholders, development teams, and cross-functional groups.

• Gather, analyze, and document requirements for new features and system integrations, ensuring interoperability between internal systems and third-party service providers.

• Analyze third-party REST API specifications and define integration requirements to enable seamless, secure connections across systems.

• Write clear, detailed user stories, technical requirements, and acceptance criteria.

• Lead Agile ceremonies including sprint planning, daily standups, sprint reviews/demos, and retrospectives.

• Manage the product backlog, prioritize features, and ensure timely, high-quality product delivery.

• Coordinate with globally distributed teams, ensuring partial workday overlap with U.S. business hours.

• Manage evolving scope and changing priorities effectively while maintaining alignment with strategic objectives.

• Develop and maintain comprehensive project documentation, including user stories, acceptance criteria, flow diagrams, and integration specifications.

Is this opportunity right for you? We are looking for candidates who:

• At least 8+ years of experience. Worked as a Senior Business Analyst or Product Owner working in fast-paced, Agile technology environments.

• Strong experience in payment processing systems, transaction workflows, and payment-related integrations.

• Hands-on experience with UI based projects requiring third-party REST API integrations by analyzing API documentation/specifications

• Exceptional attention to detail and organizational skills.

• Proven ability to thrive in a fast-paced, dynamic, distributed team environment.

• Experience with HIPAA-compliant product design and Electronic Health Record (EHR) system integration is a plus.

Our Guiding Principles

Impact

Always help and empower others, whether they're colleagues or customers. When our employees set their minds to something, great things happen.

Integrity

Do what's right for our customers and our people while being authentic. We treat everyone with trust and respect—that's just who we are.

Inspiration

Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

CSGer Perks & Benefits

• Work from Home, in-office, or hybrid

• Employee Belonging Groups

• Healthcare: Dental, Medical, and Vision

• Paid Vacation, Volunteer, and Holiday Time Off

• And so much more

View More Benefits )

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at or email us at CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Story

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here

Location(s):

Accommodation:

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at or email us at CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Guiding Principles:

Impact: Always help and empower others, whether they're colleagues or customers. When our employees set their minds to something, great things happen.

Integrity: Do what's right for our customers and our people while being authentic. We treat everyone with trust and respect—that's just who we are.

Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

Our Story:

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here.