Kolkata || International Voice Process || Freshers

3 days ago

Kolkata, West Bengal, India Niit Learning Systems Full time ₹ 2,00,000 - ₹ 6,00,000 per year

About NIIT

At NIIT, were transforming the way the world learns, for the better. Thats why the worlds best-run learning functions across 30 countries trust us with their learning and talent. Since 1981, we have helped leading companies transform their learning ecosystems while increasing the business value of learning. Our comprehensive, high-impact managed learning solutions weave together the best of learning theory, technology, operations, and services to enable a thriving workforce.

Job Description:

We are hiring enthusiastic freshers for our International Customer Service (Voice Process) team. This is an excellent opportunity to kickstart your career in a professional work environment with global exposure.

Key Responsibilities:

  • Handle inbound customer calls from international clients (US region).
  • Provide accurate information and resolve customer queries efficiently.
  • Maintain high levels of customer satisfaction and service quality.
  • Adhere to company policies and shift schedules.

Eligibility Criteria:

Education:

  • Graduates from general streams: BA, BSc, BBA, BCom.
  • Undergraduates and candidates pursuing graduation via distance learning are also eligible.
  • Not eligible: B.Tech/BE, MBA, and candidates from specialized graduation streams.
  • Age Criteria : 18 years to 29 years Maximum

Other Requirements:

  • Excellent verbal communication skills in English.
  • Willingness to work in night shifts (US timings).
  • Basic computer knowledge and typing skills.

Benefits:

  • Medical Insurance Coverage
  • Provident Fund (PF)
  • Gratuity
  • Fixed Incentive Plans
  • Professional work culture and growth opportunities.
  • One side transportation available
  • Job Location Salt Lake sector - 5

Why Join Us?

  • Great opportunity for freshers to begin their career in international customer service.
  • Exposure to global clients and professional development.
  • Supportive team and structured training provided.

Shift Details:

  • US Shifts (Majorly Night Shifts)
  • 5 Days Working (2 Rotational offs)

How to Apply:

Interested candidates can call Priyanka Bakshi at and send their updated resume to

NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic

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