branch manager

Key Responsibilities:

• Oversee the daily operations of the dental centre and ensure efficient workflow in all departments.
• Supervise and support clinical and non-clinical staff, ensuring adherence to clinic protocols and professional standards.
• Maintain excellent patient service and handle escalations or complaints professionally.
• Monitor appointment scheduling, patient flow, and resource utilisation for maximum efficiency.
• Ensure cleanliness, safety, and compliance with healthcare regulations and infection control standards.
• Coordinate with doctors, dental assistants, and lab technicians to ensure timely completion of treatments
• Plan and execute local marketing and promotional activities to enhance patient reach and retention.
• Conduct regular staff meetings, performance reviews, and training sessions to maintain high morale and productivity.
• Ensure implementation of company policies, HR guidelines, and administrative procedures.
• Report operational issues, staff concerns, and feedback to senior management promptly.

Qualifications & Experience:

• Bachelor's degree in Management, Healthcare Administration, or related field (preferred).
• Minimum 1-3 years of experience in clinic or healthcare management.
• Strong leadership, communication, and problem-solving skills.
• Knowledge of dental clinic operations is an added advantage.

Key Competencies:

• Leadership & team management
• Accountability and decision-making
• Patient-centric approach
• Financial and operational management
• Excellent interpersonal and communication skills

Job Type: Full-time

Pay: ₹15, ₹25,000.00 per month

Work Location: In person