Telecaller (Hair & Skin Clinic Experience)
2 weeks ago
About the Role:
We're seeking an experienced Telecaller/Patient Coordinator familiar with skin and hair clinic operations. The role involves client interaction, lead management, and coordination between patients and clinic teams to ensure a smooth treatment journey.
Responsibilities:
- Handle inbound and outbound calls regarding clinic services and appointments.
- Follow up on leads, inquiries, and consultations.
- Maintain and update CRM with accurate patient details.
- Coordinate with clinic staff to ensure appointments and follow-ups are managed efficiently.
- Provide clear, empathetic, and informed communication to clients.
Requirements:
- Minimum 1 year of experience in telecalling for Skin/Hair/Aesthetic clinics.
- Strong communication skills (English, Hindi, and local language preferred).
- Confident, persuasive, and patient-focused personality.
- Ability to handle multiple leads and maintain organized records.
Job Type: Full-time
Pay: ₹20, ₹30,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
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