Sales Operations Manager

7 days ago

Ahmedabad GPO Ahmedabad Gujarat, India Bexcode Services Full time ₹ 3,60,000 - ₹ 4,80,000 per year

Job Description (JD)

Position: Sales Operations & Product Training Executive (HealthTech SaaS) Location: Remote (WFH) – India (Ahmedabad preferred) Work Hours: 5:30 PM – 3:00 AM IST (US Business Hours) Company: [Your Company Name] – A fast-growing HealthTech product company serving US healthcare clients

About the Role

We are seeking a motivated professional to manage Sales Operations and Client Training for our HealthTech solutions. The ideal candidate is highly proficient in English, confident in client-facing presentations, and can collaborate across sales, support, and product teams.

Key Responsibilities

Sales Operations:

  • Support the sales team with CRM updates, reporting, and proposal preparation
  • Coordinate with US clients for demos, follow-ups, and scheduling
  • Prepare sales decks, presentations, and client-facing documents
  • Ensure smooth handover from sales to the onboarding/training team

Client Training:

  • Deliver product demonstrations and training sessions to US healthcare professionals (via Zoom/MS Teams)
  • Develop training materials, FAQs, and user guides
  • Handle post-training queries and ensure adoption of the product
  • Track training effectiveness and provide feedback to product team

General:

  • Work closely with US-based stakeholders during their business hours
  • Maintain excellent communication and documentation
  • Contribute to process improvements and automation in sales & training

Key Requirements

  • Graduate/Postgraduate from healthcare background (Pharmacist or MBA preferred, not mandatory)

  • Fluency in English (written & spoken) – must have client-facing confidence

  • 2+ years of experience in Sales Operations, Inside Sales, Client Onboarding, or Training (HealthTech / SaaS background preferred)

  • Proficiency in CRM tools (HubSpot, Salesforce, Zoho, etc.)
  • Skilled in MS Office / Google Workspace
  • Strong presentation & communication skills
  • Comfortable with US time zone (night shift)
  • Based in India (Ahmedabad preferred)

What We Offer

  • Work-from-home flexibility
  • Opportunity to work with a fast-growing US HealthTech company
  • Exposure to international clients and healthcare technology
  • Growth path into Sales Leadership / Training Manager roles

Job Types: Full-time, Permanent

Pay: ₹30, ₹40,000.00 per month

Benefits:

  • Work from home

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