Head of Engineering

Lead and manage delivery across multiple programmes of work that impact the Digital Client Reporting Application (CLR), using the latest technology and methodologies, to deliver for the Corporate Bank.

• Deliver technology solutions from inception though to implementation/closure. Work with programme AEs to ensure the right client and technical/architectural outcomes are achieved.
• To help conceive, design, develop & deliver innovative IT solutions to provide enhanced customer experience for corporate digital banking clients.
• To lead components of system engineering activity for applications / products across the end-to-end software development lifecycle.
• Lead the engineering development teams responsible for building and maintaining digital applications/services.
• Accountable for the quality and robustness of the digital applications and platforms.
• Establish and lead a team to deliver and maintain broad set of Digital Experience systems.
• Accountable for delivery of business outcomes for Digital CX and work closely with business stakeholders to grow new revenue through digital relationship with clients.
• Ownership of customer journeys for corporate clients.

Key Accountabilities

• Experience building world class software and building and managing high performing software development teams
• Lead engineering team in the development and support of strategic reporting application and mobile application for corporate clients
• Expertise in Java stack, spring boots, front-end technologies (Angular & React), Micro-services, ETL, DevOps tools and Cloud Platform
• Deep dive into product design and provide engineering solution in line with industry standard
• Proven ability to build effective internal relationships
• Experience in conceiving test strategy (approach, E2E testing and Automation) and implement it portfolio wide
• Ability to collaborate across teams to deliver complex systems and components and evaluate code for performance, understand key code metrics and take design decisions
• Knowledge of DevOps and CI:CD
• Experience of participating as a member of an Agile development team
• Experience building critical software with 24x7 availability, high performance and resilient
• Excellent communication skills with the ability to manage upwards and downwards, working closely with senior business leaders
• Experience of managing business change/transformation challenges
• Strong leadership skills with evidence of managing large teams across a range of disciplines and locations
• Fully up to date with developments in individual area of expertise and will be expected to keep abreast of emerging technologies and potential for application within the Bank.
• Ability to negotiate and solicit engagement at all levels of the organisation, and strong experience of working with senior stakeholders.
• Guiding the team on how to get the most out of self-organization
• Governance and compliance policies, standards, and procedures required to fulfil role e.g. data security, records management.

Purpose of the role

To lead and manage engineering teams, providing technical guidance, mentorship, and support to ensure the delivery of high-quality software solutions, driving technical excellence, fostering a culture of innovation, and collaborating with cross-functional teams to align technical decisions with business objectives.

Accountabilities

• Lead engineering teams effectively, fostering a collaborative and high-performance culture to achieve project goals and meet organizational objectives.
• Oversee timelines, team allocation, risk management and task prioritization to ensure the successful delivery of solutions within scope, time, and budget.
• Mentor and support team members' professional growth, conduct performance reviews, provide actionable feedback, and identify opportunities for improvement.
• Evaluation and enhancement of engineering processes, tools, and methodologies to increase efficiency, streamline workflows, and optimize team productivity.
• Collaboration with business partners, product managers, designers, and other stakeholders to translate business requirements into technical solutions and ensure a cohesive approach to product development.
• Enforcement of technology standards, facilitate peer reviews, and implement robust testing practices to ensure the delivery of high-quality solutions.

Director Expectations

• Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives.
• Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function.
• Escalates breaches of policies / procedure appropriately.
• Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence.
• Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate.
• Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives.
• Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge, and insight into external market developments / initiatives.
• Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations.
• Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area.
• Negotiate with and influence stakeholders at a senior level both internally and externally.
• Act as principal contact point for key clients and counterparts in other functions/ businesses divisions.
• Mandated as a spokesperson for the function and business division.

All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.