Lead IT Security Engineer

2 weeks ago

Chennai Hyderabad, India Dtcc Full time US$ 90,000 - US$ 1,20,000 per year

The impact you will have in this role:

We are seeking a dedicated and skilled Lead IT Security Engineer to join our team. The ideal candidate will have a strong background in network security, cloud technologies, and hands-on experience with Zscaler products. As a Lead Zscaler Security Engineer, you will be responsible for providing technical support and ensuring the smooth operation of Zscaler solutions.

Your Primary Responsibilities:

  • Provide technical support for Zscaler products (ZIA, ZPA, ZDX), including troubleshooting and resolving issues.
  • Monitor and maintain the health and performance of Zscaler solutions.
  • Collaborate with support teams to understand their technical needs and provide effective solutions.
  • Assist in the deployment and configuration of Zscaler products.
  • Conduct root cause analysis for recurring issues and implement preventive measures.
  • Document technical issues and solutions for knowledge sharing and future reference.
  • Stay up to date with the latest Zscaler features, updates, and industry trends.
  • Work closely with the engineering and product teams to escalate and resolve complex issues.

**NOTE: The Responsibilities of this role are not limited to the details above. **

Qualifications:

  • Bachelor's degree and/or equivalent experience
  • Minimum 5 years of Cybersecurity related experience

Talents Needed for Success:

  • Hands-on experience with Zscaler products (ZIA, ZPA, ZDX).
  • Strong understanding of networking protocols and security best practices.
  • Strong communication and interpersonal skills, including the ability to build relationships with key stakeholders.
  • Strong critical thinking and problem-solving skills to resolve problems effectively and creatively while maintaining a high level of flexibility, professionalism, and integrity.
  • Ability to work independently and manage multiple tasks simultaneously.
  • Experience in managing Data Protection Technologies: Endpoint & Web DLP, CASB
  • Network Security: Secure Web Gateways, Secure Access Secure Edge (SASE), Firewalls, IDS/IPS technologies

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