general manager
3 days ago
Workshop Manager – Krishna TVS, Tirunelveli
Location: Tirunelveli
Company: Krishna TVS (Authorized TVS Motor Main Dealer)
About the Role:
We are looking for a highly experienced and dynamic Workshop Manager to lead our Service Department at Krishna TVS, Tirunelveli. The ideal candidate should have strong technical knowledge, proven leadership skills, and a passion for process improvement and customer satisfaction.
Key Responsibilities:
- Oversee the day-to-day operations of the workshop and ensure smooth workflow.
- Drive service process excellence to enhance productivity and profitability.
- Lead, train, and motivate service technicians, advisors, and support staff.
- Monitor key performance indicators such as labor efficiency, customer satisfaction, and repeat repairs.
- Implement cost control measures and optimize resource utilization.
- Ensure adherence to TVS Motor Company standards and policies.
- Maintain high standards of quality, safety, and cleanliness in the workshop.
- Handle customer escalations and ensure timely resolution.
- Coordinate with parts, billing, and sales departments for seamless operations.
Desired Candidate Profile:
- Minimum 5–10 years of experience in a two-wheeler service industry (TVS experience preferred).
- Strong technical background with sound knowledge of modern workshop systems.
- Excellent team management and communication skills.
- Ability to identify improvement areas and implement effective processes.
- Proven track record of improving workshop efficiency and profitability.
What We Offer:
- Competitive salary package with performance incentives.
- Opportunity to work with a leading authorized TVS dealership.
- Professional growth and development in a result-oriented environment.
Job Types: Full-time, Permanent
Pay: From ₹30,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
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