Dispatch Executive

Position: Dispatch Executive

Location: Ahmedabad (Pirana)

Department: Operations (SCM)

Salary: LPA

Type: Full-time

About Us

At PressureJet Systems, a pioneer in high-pressure plunger pump manufacturing, we dont just move goodswe move trust, quality, and precision across the globe. Every product dispatched reflects our commitment to excellence and customer satisfaction. Behind this seamless operation is a team of professionals ensuring our products reach the right place, at the right time, in the right condition.

Now, were looking for YOUa detail-oriented and proactive Dispatch Executive who thrives in high-pressure environments and understands the importance of flawless execution in supply-chain operations.

The Role

We are seeking a meticulous and organized Dispatch Executive to manage the safe, compliant, and timely dispatch of pump systems, spares, and accessories. This role is vital to ensuring smooth supply-chain flow, coordinating with transporters, customers, and internal teams. Reporting to the Operations Manager, you will be responsible for documentation, transporter negotiations, and proactive customer follow-ups to guarantee delivery success.

This role requires precision, quick decision-making, excellent coordination, and customer-first thinking in a dynamic manufacturing environment.

Key Responsibilities

• Ensure on-time, damage-free dispatch of pump systems, spares, and accessories.
• Verify packing standards and ensure appropriate labeling (Fragile, Handle With Care, Top/Bottom, etc.).
• Generate invoices in Oracle ERP and create E-way bills on GST portal.
• Maintain and update the Dispatch Register for traceability.
• Coordinate with Production, Sales, and Accounts teams to ensure dispatch readiness.
• Book transporters/couriers, negotiate rates, and ensure timely sharing of LR copies & tracking details.
• Share dispatch information proactively with customers and follow up for delivery confirmations.
• Maintain and submit records: Invoice copies, LR copies, E-way bills, delivery confirmations, and monthly turnover reports.
• Provide monthly segregated turnover reports and assist in QQIC reporting.
• Resolve courier/transporter issues and escalate critical matters to the Operations Manager.
• Ensure physical dispatch documents are submitted to the Accounts Department.

Required Skills and Competencies

Soft Skills:

• Strong coordination and follow-up ability.
• Effective verbal & written communication.
• High attention to detail.
• Ability to multitask under pressure.
• Negotiation skills for dealing with transporters/couriers.
• Customer interaction and relationship management.

Technical Skills:

• Oracle ERP (Invoice Module).
• GST E-way bill portal expertise.
• Proficiency in MS Office (Excel for reports, Outlook for communication).
• Understanding of logistics, packaging, and transportation practices.
• Strong documentation and record-keeping habits.

What Makes You Our Perfect Match?

Experience:

• 1+ years in Dispatch/Logistics within a manufacturing/industrial equipment company.

Qualification:

• Any Graduate (B.Com / BBA / Diploma in Logistics preferred).

Knowledge:

• ERP systems (Oracle preferred).
• Dispatch and compliance documentation.
• Basic logistics and packaging standards.

Physical Requirement:

• Ability to check and verify dispatch area readiness.
• Occasional handling of small spares.
• Ability to travel occasionally for transporter/vendor coordination.

Key Performance Indicators (KPIs)

• On-time dispatch percentage.
• Zero-damage delivery ratio.
• Accuracy in invoice and E-way bill generation.
• Timely customer delivery confirmations.
• Accuracy of monthly turnover reporting.
• Transporter & customer satisfaction levels.

Why Youll Love Working with Us

• Mission-Driven Work: Contribute to a company ensuring Bharats progress through global exports.
• Learning & Growth: Get hands-on exposure to logistics, ERP, and compliance processes.
• Team Spirit: Be part of a dynamic operations team where every dispatch is a success story.
• Recognition: Your precision and reliability directly impact customer satisfaction and brand reputation.

"At PressureJet Systems, every dispatch is more than just a deliveryits a promise of trust, quality, and reliability reaching our customers worldwide."