Store Manager

4 days ago

Ernakulam Kochi Thiruvananthapuram, India Vodafone Idea Limited Full time ₹ 5,00,000 - ₹ 15,00,000 per year

STORE MANAGER :

Job Purpose: To manage the profitability of the

company owned store

Key Result Areas/Accountabilities

Sales

  1. Achieve sales target for all products (Voice-Post-paid/ prepaid, data, VAS,

    handsets etc.) at a VodafoneIdea store

2.Ensure and monitor quality of acquisition through the store

Revenue

-Deliver revenue targets for the store

-Increase revenue per footfall by

aiding customers purchase decisions

RoI

  • Achieve profitability (Return on

    investment) targets for the store

  • Minimize losses from pilferage

    (wastage) and shrinkage (unidentified losses)

Customer Service

-Manage churn and achieve customer

satisfaction for walk-in customers

Store Management

-Ensure adherence to store processes in terms of documentation and

systems

-Ensure infrastructure / store upkeep

-Maintain availability of stock at the store while adhering to norms

-Ensure appropriate placement of

pop-ups and product displays at store

Marketing

-Execute marketing, branding and promotion

activities

-Ensure fliers/ brand POS are

available at store

-Resolve channel-specific issues

within specific timelines

Core Competencies, Knowledge, Experience

  • Store Management
  • Team Management

Must have technical / professional qualifications

  • Graduation Mandatory

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