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Head Medical Safety Process

15 hours ago

Hyderabad, Telangana, India Novartis Full time

Job Description Summary

Providing leadership, oversight and expertise with respect to Processes, Procedures (including
involvement of appropriate systems) and Projects relevant for Medical Safety. Responsible for driving
and/or facilitating process developments / improvements (incl. simplifications) considering external as
well as internal needs. Strategically leading and driving compliance standards as well as audit inspection
readiness via process improvements in Medical Safety. Representing Medical Safety (if applicable) in
cross-functional and/or cross-departmental initiatives aiming at improvement of processes and systems

Job Description

Major accountabilities:

  • Oversee process improvements (incl. standardization, simplification), retirements as well as the development

    of new processes and procedures (based on business needs, addressing compliance gaps

    / liabilities) across therapeutic areas in Medical Safety

  • Ensure adherence of Medical Safety processes to regulatory requirements, global safety regulations, and conformity

    with PS & PV procedures and processes.

  • Responsible for having oversight on the Projects within Medical safety involving other PS&PV sub

    functions or other GDD line functions

  • Ensure seamless transition of complex and comprehensive process changes to Projects and support their

    successful execution.

  • Responsible for setting and generating quality metrics for medical review of safety cases, management

    of safety signal in the SPOT system, CSR/TPSR review timelines in collaboration with other

    sub functions as appropriate

  • Ensures effective implementation of processes and conventions by Medical Safety colleagues throughout

    PS & PV.

  • Ensure business needs / objectives are adequately addressed by processes and procedures, and thereby, quality

    and compliance targets in Medical Safety are met.

  • Provide expertise, guidance & support for process updates and management of process related issues; this

    may include direct support or arrangement of support for the preparation & review of updates of procedural

    documents. Support may also include the creation of new processes and procedures

  • Develop synergies, address issues, and ensure the fulfillment of all Medical Safety responsibilities with respect

    to processes owned by functions other than Medical Safety

  • Identify and assign the right team members / SMEs for new processes and coordinate the SME

    participation (

    (from Medical Safety) as concerns new or ongoing initiatives impacting on processes with

    Medical Safety involvement

  • If needed/ applicable, interact with Health Authorities globally to address any issues related to Medical

    Safety processes, support readiness preparations for PV Audits/Inspections and provide support

    during PV Audits/Inspections

  • Participate at Process Review Board Meetings (if needed) to resolve potential issues related to Medical

    Safety processes

  • Represent Medical Safety in cross-functional and/or cross-departmental initiatives aiming at

    improvement of processes

  • If needed / applicable, act as Process Owner and/or Project Owner (Business Lead) in Medical Safety

    and/or Subject Matter Expert representing Medical Safety as concerns process(es) / project(s) owned

    by other functions

  • If needed / applicable, deputize for the Global Head of Medical Safety Operations with respect to

    process change affairs / issues

  • Coach process owners and SMEs in Medical Safety on strategy, scientific as well as process simplification aspects as needed (e.g., organizing training, workshops)

  • Build & lead a high-performance team and recruit, retain and develop best talents; assess resource needs on a continued basis to meet process excellence objectives and maintain a sustainable compliance culture.

  • As member of the MSO Leadership Team proactively support defining and executing (if applicable) MSO strategy in alignment with PS&PV strategic priorities.

Key Performance Indicators -

- Establish and successfully maintain 'Process Excellence' as institution / platform providing expertise & support, sharing experiences and best practices [Feedback from stakeholders].

- Driving or facilitating process improvements (e.g., standardization, simplification), new processes and/or process retirements [Number of process changes / impact of process changes, e.g., regarding quality of deliverables, process efficiency, compliance].

- Effective & efficient collaboration with other PS&PV functions including PVSO [Feedback from stakeholders].

- No critical findings at Audits / Inspections with respect to Medical Safety processes.

- Adequate implementation / closure on time of Corrective and Preventative Action (CAPA) plans related to Medical Safety processes.

Job Dimensions (Indicate key facts and figures)

  • Number of associates: Up

    to 10 direct & indirect reports

  • Financial responsibility:

    (Budget, Cost, Sales, etc.)

    NA

  • Impact on

    the organization: Medical

    Safety processes and thereby, fostering compliance and ensuring deliverables of high quality.

    Accountable for process developments (changes) in Medical Safety.

    Drives change management mindset of compliance throughout Medical Safety.

    Exhibits strategic leadership behavior to foster compliance.

Ideal Background (State the required education and experience level)

  • Education: Advanced degree or equivalent education / degree in Life Sciences / Healthcare. MD, MBBS, PharmD, PhD preferred.

  • Languages: Fluent in spoken and written English

Experience: Required professional experience:

  • At least 8 years in drug development in a major pharmaceutical company (of which 5 are in a global position in drug safety / clinical / medical affairs or other relevant line function at an operational or medical position)

  • Strong leadership and people management skills, with ability to successfully lead, engage and develop a highly effective team.

  • Excellent negotiation, conflict resolution, decision making, problem solving, communication and presentation skills

  • Proven ability for clear and concise communication tailored to a diverse audience and effective cross functional collaboration, stakeholder engagement and teamwork

  • Solid knowledge in drug safety related processes

  • Results driven, self-starter with proactive working style, committed and accountable, transparent working style also under pressure

  • Quality oriented

Skills Desired

Clinical Research, Clinical Trials, Functional Teams, Leadership, Medical Strategy, Process Safety Management, Regulatory Compliance, Risk Management, Safety Science