System Engineer

2 weeks ago

Pune, Maharashtra, India b5d3d5e8-0839-4ed1-a720-cdfd003a7013 Full time ₹ 12,00,000 - ₹ 36,00,000 per year

ZM Technologies is looking for a Sr. Technical support engineer with hands-on experience in managing

network and server infrastructure. The role involves troubleshooting complex issues, ensuring

system availability, and supporting ongoing improvements in IT infrastructure.

Key responsibilities include:
∙Spearhead proactive monitoring and optimization of network infrastructure to ensure

seamless availability, resilience, and peak operational efficiency

∙Diagnose and resolve advanced networking anomalies across LAN, WAN, and WLAN,

while architecting and managing enterprise-grade routers, switches, firewalls, and load

balancers

∙Govern high-availability server ecosystems—both physical and virtual (VMware, Hyper-

V)—ensuring robustness, scalability, and fault tolerance

∙Enforce enterprise security frameworks through rigorous policy implementation, threat

mitigation, and vulnerability management

∙Orchestrate system upgrades, security patching, and maintenance cycles with zero-

disruption precision

∙Architect and maintain comprehensive backup, recovery, and disaster resilience strategies

in alignment with business continuity mandates

∙Serve as a senior escalation point, collaborating cross-functionally to resolve critical

incidents and optimize IT service delivery

∙Curate and maintain meticulous documentation of infrastructure topologies, standards,

and change logs for audit and continuity

∙Mentor junior engineers and L1 teams, fostering a culture of technical excellence and

operational maturity

∙Analyze systemic performance data to identify trends, drive efficiencies, and inform

strategic infrastructure enhancements

Requirements:
∙Bachelor's degree in Computer Science, Information Technology, or a related field

∙ 4-5years of experience in network/server support in an L2 role

∙We are present at domestic as well as international level

Technical skills:
∙

Strong understanding of TCP/IP, DNS, DHCP, VPN, VLANs

∙Experience with network devices (Cisco, Juniper) and server platforms (Windows Server,

Linux)

∙Knowledge of virtualization (VMware, Hyper-V)

∙Familiarity with security tools (firewalls, IDS/IPS)

∙Experience with monitoring tools like Wireshark, SolarWinds

Preferred certifications:
∙CCNA

∙CompTIA Network+

∙MCSA or equivalent

Soft skills:
∙Excellent analytical and problem-solving abilities

∙Strong communication and interpersonal skills

∙Ability to prioritize and manage multiple tasks independently

∙Attention to detail and strong organizational habits

∙Team-oriented mindset with a proactive approach.

Requirements
Requirements:
∙Bachelor's degree in Computer Science, Information Technology, or a related field

∙ 4-5years of experience in network/server support in an L2 role

∙We are present at domestic as well as international level

Benefits
Free certification

Provident Fund

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