Full Time Onsite Job- Voice Call Agent role @ Whitefield, Bangalore
3 days ago
Role: Voice Call Agent
Location: Whitefield, Bangalore (Onsite)
Experiecne: Freshers
Must Have: Excellent Comm. Skills
Essential skills and qualifications:
Written Communication:
Excellent grammar and professional writing skills are crucial for handling customer interactions.
Typing Skills:
Proficiency in typing is essential for efficient communication via chat and email.
Problem-Solving:
The ability to analyze issues and provide effective solutions is required.
Attention to Detail:
Accuracy is important when documenting interactions and processing information.
Time Management:
The ability to prioritize tasks and manage workload efficiently is necessary.
Multitasking:
Agents need to handle multiple chats or emails simultaneously.
Technical Aptitude:
Proficiency with computers, customer support software, and other relevant tools is required.
Education:
A high school diploma or equivalent is typically the minimum requirement.
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