Receptionist and telecaller

Job Post Summary

Salary: Starting from ₹8,000 to ₹15,000/-

Job Overview

We are hiring a Telecaller to handle student/parent inquiries and follow-ups. The role involves making calls, explaining our courses, and helping students with correct information. Candidate must speak English, Hindi, and Tamil.

Main Responsibilities

• Make outbound calls to new leads and follow up regularly.
• Explain courses and services in a clear and simple way.
• Answer questions and guide students/parents over the phone.
• Keep records of calls, leads, and admissions.
• Work to achieve monthly targets.

Requirements

• Minimum qualification: 12th pass or graduate.
• Prior experience in telecalling is preferred (not mandatory).
• Good communication skills in English, Hindi, and Tamil.
• Confident, convincing, and polite personality.
• Basic computer knowledge (MS Office, Google Sheets, etc.).

About the Role:

We are hiring a dedicated and energetic Academic Counsellor / Admission Counsellor / Education Counsellor at MAAC Salem.

Freshers with excellent communication skills are welcome, or candidates with 2–3 years of experience in counselling/admissions will be preferred. You will be responsible for handling student enquiries, explaining our courses, guiding them in career choices, and achieving admission targets.

Key Responsibilities:

• Dial 250–300 outbound calls daily to prospective students.
• Invite and motivate students to visit the center and ensure regular walk-ins.
• Once students and parents walk in, counsel them on career opportunities, course offerings, and placement support.
• Maintain accurate data of enquiries, follow-ups, and conversations.
• Work towards achieving monthly admission and conversion targets.
• Be target-oriented, aggressive, and proactive in driving results.

Required Skills & Qualifications:

• Fresher or 2–3 years of experience in counselling or Sales.
• Languages Required: English, Tamil, and Hindi (fluency is mandatory).
• Strong communication, persuasion, and interpersonal skills.
• Ability to handle high call volume and work under targets.
• Basic computer knowledge (MS Office, CRM, record-keeping).
• Knowledge and Contact about Colleges & Schools in Salem is Mandatory
• Must have worked in Similar role and with good admission record

Job Type: Full-time

Pay: ₹8, ₹15,000.00 per month

Experience:

• Education Counselling: 1 year (Required)

Work Location: In person