Receptionist and telecaller

2 days ago

Salem, Tamil Nadu, India Siddhan Technologies Full time ₹ 80,000 - ₹ 15,00,000 per year

Job Post Summary

Salary: Starting from ₹8,000 to ₹15,000/-

Job Overview

We are hiring a Telecaller to handle student/parent inquiries and follow-ups. The role involves making calls, explaining our courses, and helping students with correct information. Candidate must speak English, Hindi, and Tamil.

Main Responsibilities

  • Make outbound calls to new leads and follow up regularly.
  • Explain courses and services in a clear and simple way.
  • Answer questions and guide students/parents over the phone.
  • Keep records of calls, leads, and admissions.
  • Work to achieve monthly targets.

Requirements

  • Minimum qualification: 12th pass or graduate.
  • Prior experience in telecalling is preferred (not mandatory).
  • Good communication skills in English, Hindi, and Tamil.
  • Confident, convincing, and polite personality.
  • Basic computer knowledge (MS Office, Google Sheets, etc.).

About the Role:

We are hiring a dedicated and energetic Academic Counsellor / Admission Counsellor / Education Counsellor at MAAC Salem.

Freshers with excellent communication skills are welcome, or candidates with 2–3 years of experience in counselling/admissions will be preferred. You will be responsible for handling student enquiries, explaining our courses, guiding them in career choices, and achieving admission targets.

Key Responsibilities:

  • Dial 250–300 outbound calls daily to prospective students.
  • Invite and motivate students to visit the center and ensure regular walk-ins.
  • Once students and parents walk in, counsel them on career opportunities, course offerings, and placement support.
  • Maintain accurate data of enquiries, follow-ups, and conversations.
  • Work towards achieving monthly admission and conversion targets.
  • Be target-oriented, aggressive, and proactive in driving results.

Required Skills & Qualifications:

  • Fresher or 2–3 years of experience in counselling or Sales.
  • Languages Required: English, Tamil, and Hindi (fluency is mandatory).
  • Strong communication, persuasion, and interpersonal skills.
  • Ability to handle high call volume and work under targets.
  • Basic computer knowledge (MS Office, CRM, record-keeping).
  • Knowledge and Contact about Colleges & Schools in Salem is Mandatory
  • Must have worked in Similar role and with good admission record

Job Type: Full-time

Pay: ₹8, ₹15,000.00 per month

Experience:

  • Education Counselling: 1 year (Required)

Work Location: In person

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