Staff SW QA Engineer
2 weeks ago
- Develop thorough understanding of Gigamon hardware and software architecture.
- Develop thorough understanding of Gigamon solutions and market verticals
- Work with cross functional team and develop customer use cases
- Design and build system test bed focusing on customer deployment scenarios.
- Troubleshoot, isolate problems and work closely with development for resolution
- Timely test case execution with a customer quality focus
- Develop automation scripts for all customer use cases
- Working closely with the automation team to integrate use cases into regression test suite.
- Demo proof of concept for specific customer use cases.
- Review product documentation and provide feedback to Technical Publications
- Field escalations; working with support and development in troubleshooting and reproducing field reported escalation issues
- Learn from customer bugs and fill test coverage gaps.
- Bug creation, reproductions and daily management
- Test project lead on occasion
- 6+ years of hands-on QA testing experience including:
- System Test, Performance Test, Integration Test, and Interoperability Test
- Creating, implementing and reviewing manual/automated test cases and test suites
- Experience with test case management tools such as Mercury Center, TestLink etc….
- Working knowledge in TCP/IP, L2/L3 protocols, L4 – L7 protocols
- Working knowledge in Nutanix
- Knowledge of and/or experience with firewall, security and SSL a plus
- Strong network configuration and troubleshooting skills
- Must be familiar with packet capture tools such as Wireshark, SnifferPro and are able read/understand the capture
- Scripting experience a plus; Python, TCL, Perl, Expect
- Working experience in Terraform, Ansible, Puppet
- Experience with bug tracking systems such as; Bugzilla, Jira, etc…
- Excellent verbal and written communications skills
- Project/Test lead experience a plus
- Mentor junior QA engineers in QA process and technology
- Min. BS degree in Computer Science or Equivalent
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