Review Fulfilment Manager

Job ID: 36877

Location: Bangalore, IN

Area of interest: Retail Banking

Job type: Regular Employee

Work style: Office Working

Opening date: 26 Aug 2025

Job Summary

Standard Chartered Bank provides end-to-end Know Your Customer (KYC) remediation, including identification, verification, unwrapping shareholding structure and sourcing of documents and Politically Exposed Person (PEP) screening. Also review all existing KYC documentation and perform a gap analysis of prevailing regulations in that geography. We deliver operations support for ongoing KYC and support in surge requirements for remediation efforts.

KYC Remediation: -

• Review customer profiles and documentation for completeness
• Perform Customer Identification Procedures (CIP) according to applicable guidelines
• Identify beneficial shareholders and provide background screening
• Screens for sanctions and negative news
• Provide risk profiling and Enhanced Due Diligence (EDD) if necessary.

Alert Reviews: -

• Classify based on severity and frequency; match basic customer profile
• Match past transaction history and SAR filings
• Investigate cases in detail and provide individual follow-ups if required

Ongoing PEP Screening: -

• Screening customers against consolidated PEP databases
• Match rules based on primary alerts information
• Conduct research on external databases
• Confirm true matches for compliance verification

Sanction Screening: -

• Perform data analytics and alert classifications
• Matching of basic profile information
• Conducting research on external databases
• Confirming transaction hold or release

Unwrapping Process: -

• Collect the company ROC report
• Prepare the company share holding pattern
• Arrange all the share holding company/individuals KYC document
• Find out the Ultimate Beneficiary Ownership.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the [country / business unit / function/XXX [team] to achieve the outcomes set out in the Bank's Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] *
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• [Insert local regulator e.g. PRA/FCA prescribed responsibilities and Rationale for allocation].

[Where relevant - Additionally, for subsidiaries or relevant non -subsidiaries]

• Serve as a Director of the Board of [insert name of entities]
• Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent)

Other Responsibilities

Embed Here for good and Group's brand and values in XXXX [country / business unit / team]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); [List all responsibilities associated with the role]

Skills and Experience

M S Word

Excel

PowerPoint

Qualifications

EDUCATION MINIMUM GRADUATION / MBA / PGDBM

TRAINING
• Minimum [2 to 6] years of relevant experience in serving business/commercial/corporate clients. Experience in servicing international businesses under the cross-border context .

LANGUAGES ENGLISH / HINDI / LOCAL LANGUAGE

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.