Customer Support Engineer

3 days ago

Bengaluru, Karnataka, India In4 Solution Pvt Ltd Full time ₹ 2,50,000 per year

Job Summary:

We are looking for a fresher or experienced Service Engineer from the ECE department to provide exceptional customer service, troubleshoot, and maintain our products/equipment. The ideal candidate will possess excellent technical skills, strong client handling abilities, and a valid bike license.

Responsibilities:

  • Install, configure, and maintain products/equipment at client sites
  • Troubleshoot and resolve technical issues promptly
  • Provide excellent customer service and support
  • Conduct regular maintenance and upkeep of equipment
  • Coordinate with internal teams for timely issue resolution
  • Meet and greet clients, understand their requirements, and provide tailored solutions
  • Prepare and submit service reports, maintenance records, and other documentation
  • Continuously update knowledge on new technologies and products

Requirements:

  • B.E. in Electronics and Communication Engineering (ECE)
  • Fresher or minimum 1-year experience in a similar service role
  • Male and female candidates
  • Basic knowledge of networking fundamentals (TCP/IP, DNS, DHCP, etc.)
  • Excellent interpersonal, and client-handling skills
  • Strong problem-solving and analytical abilities
  • Ability to work independently and as part of a team

Job Types: Full-time, Fresher

Pay: From ₹250,000.00 per year

Education:

  • Diploma (Required)

Language:

  • Kannada (Required)

Work Location: In person

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