Software Engineer 4

The Software Engineer role at Granicus is for developers growing their technical and software development skills developing products in a SaaS based environment. They take on challenging technical tasks and consistently make significant contributions to all areas of the Granicus product suite. 

Software Engineers are proficient in multiple different technologies and gain on-the-job experience applying their knowledge and experience in improving the design and quality of our products. They understand the deployment process and support our applications in all environments. As they gain expertise, they share their knowledge with the broader engineering team.

#India

• Design, develop, and maintain scalable backend services using Python, FastAPI, and LangChain.
• Build and maintain scraping frameworks using Firecrawl, Playwright, or similar technologies.
• Develop and orchestrate multi-agent systems, including LangFlow pipelines and agent-to-agent (A2A) communication.
• Deploy multi-agent systems to production with robust monitoring and failover mechanisms.
• Integrate agents with third-party tools like Salesforce, SharePoint, Slack, and internal business systems.
• Create responsive, user-friendly frontend components using or similar frameworks.
• Implement real-time interfaces using SSE or WebSocket for dynamic data flows.
• Use observability platforms such as LangFuse to monitor agent performance and interaction logs.
• Mentor junior developers, conduct code reviews, and help drive system architecture decisions.
• Collaborate with cross-functional teams (AI/ML, DevOps, Product) in agile environments

• 8–12 years of full-stack development experience, with expert-level Python proficiency.
• Strong backend experience with FastAPI, asyncio, and building scalable microservices.
• Proven experience building and deploying web scraping frameworks such as Firecrawl, Scrapy, Playwright, etc.
• Strong understanding of and hands-on experience with agent-based systems, including:

• Demonstrated experience in integrating agents with third-party systems (Salesforce, SharePoint, CRMs, or similar).
• Frontend development experience using , TypeScript, or other modern frameworks.
• Familiarity with agent observability tools such as LangFuse.
• Experience using developer AI tools such as GitHub Copilot, Winsurf, or equivalents.

• Experience with Kubernetes (EKS/GKE/AKS) and Terraform for infrastructure deployment and scaling.
• Familiarity with vector databases (e.g., Pinecone, Weaviate) and cloud AI APIs (OpenAI, Claude, etc.).
• Exposure to event-driven architecture and real-time data pipelines.
• Contributions to open-source projects or thought leadership in AI/agent development

The Team

We are a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.

The Culture

At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey. A few culture highlights include –

Employee Resource Groups to encourage diverse voices

Coffee with Mark sessions – Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work life balance and current affairs.

Embracing diversity & fostering a culture of ideation, collaboration & meritocracy

We bring in special guests from time to time to discuss issues that impact our employee population

The Company

Serving the People Who Serve the People

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.

Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.

Want to know more? See more of what we do here.

The Impact

We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.

The Process

Assessment – Take a quick assessment.

Phone screen – Speak to one of our talented recruiters to ensure this could be a fit.

Coding – Take a quick coding test online.

Hiring Manager/Panel interview – Talk to the hiring manager so they can learn more about you and you about Granicus. Meet more members on the team Learn more and share more.

Reference checks – Provide 2 references so we can hear about your awesomeness.

Verbal offer – Let's talk numbers, benefits, culture and answer any questions.

Written offer – Sign a formal letter and get excited because we sure are

Benefits at Granicus India

Along with the challenges of the job, Granicus offers employees an attractive benefits package which includes –

Hospitalization Insurance Policy covering employees and their family members including parents

All employees are covered under Personal Accident Insurance & Term Life Insurance policy

All employees can avail annual health check facility 

Eligible for reimbursement of telephone and internet expenses

Wellness Allowance to avail health club memberships and/or access to physical fitness centres

Wellbeing Wednesdays which includes 1x global Unplug Day and 2x No Meeting Days every quarter

Memberships for 'meditation and mindfulness ' apps including on-demand mental health support 24/7 

Access to learning management system Say., Udemy Learning Premium account membership & many more

Access to Rewards & recognition portal and quarterly recognition program

Security and Privacy Requirements

Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.

Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies. 

Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status regarding public assistance, familial status, military or veteran status or any other status protected by applicable law.