System Engineer I

About the role
We are looking for a proactive and detail-oriented (SAAS) TRCS Configuration & Development Specialist to join our EPM (Enterprise Performance Management) team. This role is critical in delivering configuration, development, and operational support across (SAAS) TRCS implementation projects and BAU activities. You will work closely with internal IT teams, external vendors, and business stakeholders to ensure a robust and scalable Tax financial reporting platform. 

You will be responsible for

• Configure and manage TRCS components including model setup, user access, Excel integration, and ETL workflows.
• Deliver enhancements, resolve escalated incidents, and manage BAU (Business-As-Usual) configuration changes.
• Perform regular system health checks and analyze logs to ensure platform stability and performance.
• Coordinate with internal IT teams and external vendors to resolve technical issues related to the TRCS platform.
• Implement solutions based on approved change requests, including planning, testing, and deployment.
• Work closely with Product Managers and business teams to understand requirements and define application configurations.
• Conduct technical impact assessments and proof of concept exercises for new upgrades or feature requests.
• Design solutions that account for upstream and downstream application integrations.
• Participate in Agile ceremonies including stand-ups, sprint planning, retrospectives, and reviews.
• Adhere to change management processes such as MMR, EC, and SC for planning and delivery.
• Ensure all work is delivered with high quality and minimal need for rework.

You will need

• 5+ years of hands-on experience in TRCS configuration and operational support.
• Strong hands-on experience in TRCS configuration, including model design, user security, Excel add-ins, and ETL setup.
• Proficiency in analyzing and troubleshooting application issues using system logs and monitoring tools.
• Familiarity with SQL for query writing and data validation (Intermediate level).
• Working knowledge of GitHub or similar repositories for code/version control.
• Experience with issue tracking tools like Jira and Zendesk for managing support tickets and change requests.
• Solid understanding of the Packaged software Life Cycle
• Practical knowledge of Agile methodologies and ability to work within Agile teams.
• Experience conducting technical assessments for software upgrades and new functionality.
• Strong attention to detail, with the ability to identify and mitigate risks in configurations and deployments.
• Knowledge of problem management processes and tools for root cause analysis and long-term resolution.
• Awareness of the latest updates, patching strategies, and version management in the TRCS environment.

Preferred Qualifications:

• Bachelor's degree in computer science, Information Systems, Finance, or related field.
• Certification or formal training in TRCS (desirable) and Optional
• Prior experience working in Finance, EPM, or Retail domain (preferred).

Whats in it for you?

At Tesco, we are committed to providing the best for you. 

As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day. 

Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits.  

Total Rewards offered at Tesco is determined by four principles -simple, fair, competitive, and sustainable. 

Salary
- Your fixed pay is the guaranteed pay as per your contract of employment. 

Leave & Time-off
- Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company's policy. 

Making Retirement Tension-FreeSalary
- In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF. 

Health is Wealth
- Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. 

Mental Wellbeing
- We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents.  

Financial Wellbeing
- Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request.  

Save As You Earn (SAYE)
- Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan.  

Physical Wellbeing
- Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. 

About Us

Tesco in Bengaluru is a multi-disciplinary team serving our customers, communities, and planet a little better every day across markets. Our goal is to create a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility through technological solutions, and empowering our colleagues to do even more for our customers. With cross-functional expertise, a wide network of teams, and strong governance, we reduce complexity, thereby offering high-quality services for our customers. 

Tesco in Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 3,30,000 colleagues 

Tesco Technology

Today, our Technology team consists of over 5,000 experts spread across the UK, Poland, Hungary, the Czech Republic, and India. In India, our Technology division includes teams dedicated to Engineering, Product, Programme, Service Desk and Operations, Systems Engineering, Security & Capability, Data Science, and other roles. 

At Tesco, our retail platform comprises a wide array of capabilities, value propositions, and products, essential for crafting exceptional retail experiences for our customers and colleagues across all channels and markets. This platform encompasses all aspects of our operations - from identifying and authenticating customers, managing products, pricing, promoting, enabling customers to discover products, facilitating payment, and ensuring delivery. By developing a comprehensive Retail Platform, we ensure that as customer touchpoints and devices evolve, we can consistently deliver seamless experiences. This adaptability allows us to respond flexibly without the need to overhaul our technology, thanks to the creation of capabilities we have built.