Customer Support Specialist WFH @Delhi
4 days ago
***This post is for 2 months contractual WFH opportunity***
***Candidates needs to be from Delhi NCR***
Job description:
Roles and Responsibilities:
- Provide customer support through various channels(blended) such as calling,email, chat, voice and non-voice processes.
- Handle international customer inquiries with a focus on blended process (calling+email + chat).
- Offer product solutions to customers based on their requirements.
- Maintain accurate records of customer interactions using CRM software.
- Collaborate with internal teams to resolve complex issues.
Desired Candidate Profile:
- 1-4 years of experience in BPO Customer Service or related field.
- Strong communication skills for effective interaction with customers via multiple channels (calling,email, chat).
- Ability to work in a fast-paced environment handling multiple tasks simultaneously.
- Proficiency in International Chat Process and Non-Voice Process is essential.
- Any graduates/post-graduates or pursuing are eligible (but should be available for 3 months after selection without any leaves).
- Freshers are not allowed.
Job Details:
- Any 6 days of working(rotational)
- Any 1 days of Week off(rotational)
- Shift- 9 hours (Including 1 Hour break)
- Rotational Shifts/ Week-off
- Salary CTC
- Location- Delhi NCR
Interested candidates can contact at -
HR Usree or mail your cv
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