BPO Associate

7 days ago

PimpriChinchwad, Maharashtra, India Demesh Chemical Products Pvt Ltd Full time

oversees daily operations of a Business Process Outsourcing company or department, focusing on efficiency, team performance, and client satisfaction. Key responsibilities include leading and mentoring teams, monitoring key performance indicators (KPIs), implementing process improvements, ensuring service level agreements (SLAs) are met, handling escalations, managing budgets, and maintaining client relationships.

Job Type: Full-time

Pay: ₹362, ₹1,583,713.78 per year

Work Location: In person

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