BPO Associate

5 days ago

PimpriChinchwad, Maharashtra, India Demesh Chemical Products Pvt Ltd Full time ₹ 3,62,000 - ₹ 15,83,713 per year

oversees daily operations of a Business Process Outsourcing company or department, focusing on efficiency, team performance, and client satisfaction. Key responsibilities include leading and mentoring teams, monitoring key performance indicators (KPIs), implementing process improvements, ensuring service level agreements (SLAs) are met, handling escalations, managing budgets, and maintaining client relationships.

Job Type: Full-time

Pay: ₹362, ₹1,583,713.78 per year

Work Location: In person

  • BPO Associate

    2 weeks ago

    Pimpri-Chinchwad, Maharashtra, India Anutej Group Full time ₹ 18,000 - ₹ 30,000 per year

    Handle inbound and outbound calls, provide product and service support, resolve customer issues and escalations, and process orders or requests.Data Management:Maintain and update customer records, manage contact lists, perform data entry, and assist with financial reporting activities by processing invoices and performing statement reconciliations.Team &...