Consumer Platforms-Hyderabad-Digital Operations

7 days ago


Hyderabad Secunderabad, India Goldman Sachs Services Pvt Ltd Full time ₹ 2,00,000 - ₹ 6,00,000 per year
Job Description

In Platform Solutions (PS), we power clients with innovative and customer-centred financial products. We bring the best qualities of a technology player and combine that with the best attributes of a large bank. PS is comprised of four main businesses, underpinned by engineering operations, and risk management:

  • Transaction Banking, a cash management and payments platform for clients building a corporate treasury system
  • Enterprise Partnerships, consumer financial products that companies embed directly within their ecosystems to better serve their end customers
  • Merchant Point-of-Sale Lending, a platform that provides custom credit financing for home improvement merchants to offer directly to their customers
  • ETF Accelerator, a platform for clients to launch, list and manage exchange-traded funds
Asset Management Operations HOW YOU WILL FULFILL YOUR POTENTIAL
  • Determine action required based on established procedures to protect the Banks assets, work with supervisor on handling more complex cases
  • Investigate and initiate chargeback basis customers concern, and document actions taken in a timely and correct manner to provide a record of activity and meet audit and compliance requirements
  • Eye for detail in investigations and identification of fraudulent activities
  • Knowledge of chargeback reason codes
  • Prearbitrate disputes that may need potentially more evidence from the acquirer bank
  • Communicate, in a professional manner, with customers, merchants, financial institutions, and other personnel to resolve system problems or request additional information and/or documentation to support a decision on whether fraudulent activity has occurred
  • Assist in identifying and developing process enhancements to maximize efficiency of fraud detection activities as required
Asset Management Operations SKILLS & EXPERIENCE WERE LOOKING FOR BASIC QUALIFICATIONS
  • Minimum graduation
  • 1-2 years in disputes and chargeback process
  • Proficient with Microsoft Suite (including Word, Excel, PowerPoint, and Outlook)
  • Strong understanding of the customer service experience
  • Must be self-directed, detail oriented, driven, and able to work independently in a team-oriented and fast-paced environment
PREFERRED QUALIFICATIONS
  • Bachelors Degree
  • Fraud experience in financial services environment
ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at

Were committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: Disability Statement

The Goldman Sachs Group, Inc., 2025. All rights reserved.
Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.

Locations - Opportunity Overview CORPORATE TITLE

Call Center Representative

OFFICE LOCATION(S)

Hyderabad

JOB FUNCTION

Digital Operations - Specialist

DIVISION

Platform Solutions



  • Hyderabad/ Secunderabad, India Goldman Sachs Services Pvt Ltd Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Description In Platform Solutions (PS), we power clients with innovative and customer-cantered financial products. We bring the best qualities of a technology player and combine that with the best attributes of a large bank. PS is comprised of four main businesses, underpinned by engineering operations, and risk management:Transaction Banking: a cash...


  • Hyderabad/ Secunderabad, India Goldman Sachs Services Pvt Ltd Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job Description In Platform Solutions (PS), we power clients with innovative and customer-centered financial products. We bring the best qualities of a technology player and combine that with the best attributes of a large bank. PS is comprised of four main businesses, underpinned by engineering operations, and risk management:Transaction Banking, a cash...


  • Hyderabad/ Secunderabad, India Goldman Sachs Services Pvt Ltd Full time ₹ 40,00,000 - ₹ 80,00,000 per year

    Job Description In Platform Solutions (PS), we power clients with innovative and customer-centered financial products. We bring the best qualities of a technology player and combine that with the best attributes of a large bank. PS is comprised of four main businesses, underpinned by engineering operations and risk management:Transaction Banking, a cash...


  • Hyderabad/ Secunderabad, India Goldman Sachs Services Pvt Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Description In Platform Solutions (PS), we power clients with innovative and customer-centered financial products. We bring the best qualities of a technology player and combine that with the best attributes of a large bank. PS is comprised of four main businesses, underpinned by engineering operations and risk management:Transaction Banking: A cash...


  • Hyderabad, Telangana, India Goldman Sachs Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Job DescriptionIn Platform Solutions (PS), we power clients with innovative and customer-cantered financial products. We bring the best qualities of a technology player and combine that with the best attributes of a large bank. PS is comprised of four main businesses, underpinned by engineering operations, and risk management:Transaction Banking, a cash...


  • Hyderabad, Telangana, India Inspire Brands Hyderabad Support Center Full time

    About Inspire Brands Hyderabad Support Center Inspire Brands is disrupting the restaurant industry through digital transformation and operational efficiencies The company s technology hub Inspire Brands Hyderabad Support Center India will lead technology innovation and product development for the organization and its portfolio of distinct brands The...


  • Hyderabad, Telangana, India Inspire Brands Hyderabad Support Center Full time

    About Inspire Brands Hyderabad Support Center Inspire Brands is disrupting the restaurant industry through digital transformation and operational efficiencies The company s technology hub Inspire Brands Hyderabad Support Center India will lead technology innovation and product development for the organization and its portfolio of distinct brands The...


  • Hyderabad, Telangana, India Inspire Brands Hyderabad Support Center Full time

    About Inspire Brands Hyderabad Support Center Inspire Brands is disrupting the restaurant industry through digital transformation and operational efficiencies The company s technology hub Inspire Brands Hyderabad Support Center India will lead technology innovation and product development for the organization and its portfolio of distinct brands The...


  • Hyderabad, India Tanla Platforms Limited Full time

    You’ll be Responsible for? Define and Own Product/Platform vision -> Strategy -> Roadmap Own P&L responsibilities of the platform/products built out of Garage Build & manage high performing team by creating frameworks and processes Drive end to product roadmap - Planning, execution & impact assessment Collaboration with Garage owners, Customer Success,...


  • Hyderabad, India Pepsico Full time

    Overview Manager – Technology Strategy – Commercial and Consumer supports the Technology Strategy team in driving PepsiCo’s technology vision and priorities, with a specific focus on how emerging technologies can enhance consumer engagement and commercial operations. This role helps analyze consumer-facing technology trends and commercial capabilities...