Back Office Sales Executive

Urgent Requirements

A Back Office Sales Executive is a vital support role within the sales department of a company. They are responsible for a variety of administrative and operational tasks that ensure the smooth and efficient functioning of the sales team, ultimately contributing to the achievement of sales targets. This role is primarily non-customer facing, focusing on the behind-the-scenes activities that enable frontline sales professionals to focus on selling.

Key Responsibilities

The day-to-day responsibilities of a Back Office Sales Executive can be broad and may vary depending on the industry and the specific needs of the company. However, some of the most common duties include:

• Sales Order Processing: Managing the entire lifecycle of a sales order, from receiving the initial order from the sales team to ensuring its accurate and timely processing, dispatch, and delivery. This includes generating sales orders, invoices, and other relevant documentation.
• Customer Relationship Management (CRM) Data Entry and Maintenance: Accurately inputting and updating customer information, sales activities, and lead details into the company's CRM system. This ensures that the sales team has access to the most current and comprehensive customer data.
• Sales Reporting and Analysis: Assisting in the preparation of sales reports, dashboards, and presentations. This may involve gathering data from various sources, analyzing sales trends, and providing insights to the sales management team.
• Coordination and Communication: Acting as a liaison between the sales team and other internal departments such as finance, logistics, and marketing to ensure seamless communication and coordination.
• Sales Team Support: Providing general administrative support to the sales team, which can include scheduling meetings, managing calendars, preparing sales proposals and contracts, and handling expense reports.
• Inventory Management: In some roles, a Back Office Sales Executive may be responsible for monitoring inventory levels and coordinating with the procurement team to ensure product availability.
• Responding to Inquiries: Handling internal and sometimes external inquiries regarding order status, product information, and pricing.

Essential Skills and Qualifications

To be successful in this role, a candidate should possess a combination of strong organizational, technical, and interpersonal skills.

Key Skills:

• Organizational and Time Management Skills: The ability to prioritize tasks, manage multiple responsibilities simultaneously, and meet deadlines in a fast-paced environment.
• Attention to Detail: A high degree of accuracy is crucial for tasks such as data entry, order processing, and report generation.
• Proficiency in MS Office Suite: Strong skills in Microsoft Excel, Word, and PowerPoint are essential for data management and reporting.
• CRM Software Experience: Familiarity with CRM platforms like Salesforce, HubSpot, or Zoho is highly desirable.
• Communication Skills: Excellent written and verbal communication skills are necessary for effective interaction with the sales team and other departments.
• Problem-Solving Abilities: The capacity to identify and resolve issues related to sales orders, data discrepancies, or internal processes.
• Teamwork and Collaboration: The ability to work effectively as part of a team and support the collective goals of the sales department.

Qualifications:

• A high school diploma or equivalent is typically required.
• A bachelor's degree in business administration, marketing, or a related field is often preferred.
• Previous experience in a sales support, administrative, or customer service role is highly advantageous.

Contact to hiring team

Thanks.

Job Type: Full-time

Pay: ₹30, ₹35,000.00 per month

Benefits:

• Provident Fund

Experience:

• Sales Order Processing: 3 years (Preferred)
• Customer relationship management: 3 years (Preferred)
• Sales Reporting and Analysis: 3 years (Preferred)
• Sales Team Support: 3 years (Preferred)
• Responding to Inquiries: 3 years (Preferred)

Language:

• English (Preferred)

Work Location: In person