EMEA SAP Finance Functional Analyst

Colliers (NASDAQ, TSX: CIGI) is a leading global diversified professional services company, specializing in commercial real estate services, engineering consultancy and investment management. With operations in 70 countries, our 23,000 enterprising professionals provide exceptional service and expert advice to clients. For nearly 30 years, our experienced leadership – with substantial inside ownership – has consistently delivered approximately 20% compound annual investment returns for shareholders. With annual revenues exceeding $5 billion and $100 + billion of assets under management, Colliers maximizes the potential of property, infrastructure and real assets to accelerate the success of our clients, investors and people.

The EMEA SAP Finance Functional Analyst – R2R plays a critical role in supporting and continuously improving Colliers' SAP Finance platform across the EMEA region. This role will partner with Finance stakeholders to address business process issues and identify enhancements in the use of SAP S/4HANA, SAC and Concur, particularly within the Record to Report (R2R) domain. The role will act as a "co-owner" with business stakeholders for project proposals through the IS Governance process.

Colliers EMEA is in the early stages of its SAP back-office transformation. The successful candidate will join a growing team responsible for service delivery and ongoing improvement of SAP applications (SAP S/4HANA; Concur; SAC; BTP Services).

The EMEA SAP Functional Analyst – Finance R2R will work in the Corporate Technology Finance Systems team to ensure the platform and its environment follow best practice ITIL standards in both day-to-day support and ongoing development.

Role Overview and Responsibilities:

SAP S/4HANA – Finance R2R Domain

· Support and maintain SAP Finance modules including General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Asset Accounting (AA), and Financial Closing Cockpit.

· Act as a bridge between technical teams, finance users, and developers to expedite development and improve service delivery.

· Troubleshoot and resolve functional, configuration, and data-related issues within the R2R domain.

· Provide 3rd line support and liaise with SAP and AMS providers to ensure expert-level resolution.

· Perform root cause analysis for production errors and recommend long-term fixes.

· Collaborate on the design, development, and release of software changes aligned with architectural standards and Colliers IT strategy.

· Produce business analysis deliverables using Colliers-standard documentation and tools.

· Identify and manage technical projects to maintain service levels and improve platform performance.

Support system integration design and implementation across Finance and other business functions.

· Maintain and update technical documentation in line with configuration changes.

· Conduct quality assurance to ensure compliance with functional and technical specifications.

Ensure all required testing is completed prior to any changes or enhancements are implemented.

Bachelor's degree in Finance, Accounting, Information Technology, or a related field (or equivalent practical experience).

· Minimum of 5 years' experience in SAP Finance with certification in relevant modules (e.g., FI, CO, AA).

· Experience in at least one end-to-end SAP implementation, ideally across multiple countries

In-depth knowledge of SAP S/4HANA Finance modules, particularly in the R2R domain.

· Experience in SAP implementation and support roles, ideally 5–10 years.

· Ability to assist business users with SAP functionality and participate in business process reviews.

· Skilled in capturing, documenting, and delivering new business requirements.

· Confident in facilitating workshops to ensure configuration changes are understood and adopted.

· Familiarity with SDLC, Agile methodologies, and tools such as JIRA.

· Development of test artefacts and scripts for structured testing (unit, integration, UAT).

· Creation of knowledge articles and training materials to support adoption and resolve common issues.

· Provide ad hoc training and consulting to Finance super users and SMEs.

· Stay current with industry trends and SAP certifications relevant to Finance and R2R.

· Experience operating in an IT Service Management system, preferably ServiceNow.