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Desktop Support Engineer

2 weeks ago

Kālkāji Devi, Delhi, India ThoughtSol Infotech Pvt. Ltd. Full time ₹ 1,68,000 - ₹ 2,04,000 per year

Company: Thoughtsol Infotech Pvt. Ltd.

Location: Kalkaji, Delhi (Hybrid, Field Location: Delhi NCR)

About the Role

We are seeking a motivated Trainee Engineer – Desktop Support with 0–2 years of experience to provide IT support across desktops, laptops, iPhones, and Mac devices. This role combines remote troubleshooting with on-site visits within Delhi NCR.

Key Responsibilities

  • Provide desktop support (remote + on-site) to end-users.
  • Troubleshoot hardware/software issues on desktops, laptops, iPhones, and Macs.
  • Install and configure operating systems, applications, and security updates.
  • Assist in system upgrades and patch management.
  • Document issues, resolutions, and escalate complex cases when required.
  • Travel to client sites in Delhi NCR for field support.

Required Skills

  • Knowledge of desktop troubleshooting, installation, and configuration.
  • Familiarity with iPhone and Mac device support.
  • Understanding of networking fundamentals (LAN/Wi-Fi).
  • Strong problem-solving and communication skills.

Qualification

  • Any graduate degree or diploma in IT/Computer Science (or related field).

Other Requirements

  • Experience: 0–2 years (freshers can apply).
  • Candidate must have their own bike (mandatory).
  • Willing to travel across Delhi NCR.

Employment Type

  • Office + Field Work

Job Type: Full-time

Pay: ₹14, ₹17,000.00 per month

Work Location: In person