CRM Executive

Job Title: CRM Executive
Company: Miracle Group of Companies
Location: Bagru, Jaipur
Industry: Printing & Packaging
Salary: Up to ₹25,000 per month

Responsibilities & Requirements

• Must have prior experience in the printing & packaging industry.
• Minimum 1 year of relevant experience in CRM or sales roles.
• Build and maintain strong client relationships to ensure long-term satisfaction and loyalty.
• Respond promptly to client inquiries and resolve issues effectively.
• Develop and implement CRM strategies aimed at improving client engagement and retention.
• Conduct regular follow-ups to ensure client needs are well understood and fulfilled.
• Collaborate with internal teams (sales, marketing, operations) to enhance the overall client experience.
• Analyze client feedback and CRM data to identify trends and recommend process improvements.
• Prepare and present detailed CRM activity reports to senior management.
• Maintain organized and accurate records of all client interactions and transactions.
• Proficient in Microsoft Excel, PowerPoint, and other standard computer applications.
• Excellent written and verbal communication skills in English.
• Strong analytical, problem-solving, and organizational skills.
• Ability to multitask, prioritize, and work independently as well as within a team.

Job Types: Full-time, Permanent

Pay: ₹15, ₹25,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift

Work Location: In person