Assistant Manager Soft Services

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Assistant Facilities Manager

Account Management – Work Dynamics (APC/India, Kolkata)

What this job involves:

Leading daily property operations· Are you a seasoned facilities expert with solid leadership skills? Working with a team, you'll manage the daily client activities for the assigned property or facility. Likewise, you will implement building procedures and performance measures—and ease the path for compliance with these. You'll also boost on-site operations by promoting best practices and developing better processes. On top of these, you'll be at the helm of property safety by encouraging adherence to health and safety standards.

Getting the clients' thumbs up· You'll be working frequently with clients—that's why you'll need to build strong relationships with them. You'll be expected to proactively make sure that the clients' expectations are always met. You'll also serve as the main point of contact for any facilities-related concerns.

Keeping an eye on contracts and the budget· Do you have a proven track record in finance management? In this role, you will take charge of the site's budget, accounting and financial operations. You'll also coordinate with vendors and suppliers to ensure that they comply with the procurement processes and deliver quality work practices according to the contract and budget.

Fostering teamwork and excellence· Teamwork has always been our secret recipe for success, and the ideal candidate should stand up for this core value. As the person in charge, you will support our people's growth and development through training and coaching sessions. You'll also uphold a culture that thrives on collaboration, cooperation and performance excellence. Furthermore, you'll ensure that the team is constantly motivated, and that trust and work ethics prevail among members.

Keeping up the pace· You'll set the facility management team on the right track through ample engineering planning and management. You'll drive success in terms of functionality and stability by finding new ways to improve the system and making sure that everyone knows where they stand. You need to ensure that team members can efficiently respond to all engineering challenges, at the same time comply with the policies and procedures. You'll bring out the team player in you to keep all key performances in check.

All eyes on the plan· You'll ensure that all risk mitigation plans are in place. Do such plans comply with our clients' designated procedures and policies? Are all engineering reports in order? You constantly need to monitor and evaluate all critical environment equipment across the account's site to make sure everything is running smoothly as possible. Tracking review reports should also keep you busy, as doing so is instrumental in implementing improvement plans across the sites.

Taking facilities operations up a notch· Maintaining high-quality facilities operations is your top priority. To achieve this, you'll work closely with facilities managers to keep the reliability of facilities operations. You're in charge of reviewing the planned preventive maintenance programmes, as well as ensuring that service standards are aligned and maintained with regional operations procedures. You'll also be responsible for quality assurance by keeping the M&E systems in check.

Risks under control· Being a manager also requires you to be on top of your risk management game. Are there any major M&E equipment risks? Is information uploaded into our systems accurate and complies with the audit process? Is the disaster recovery and business continuity planning implemented and reviewed periodically? Are escalation procedures observed? These are just some of the questions that you constantly need to ask yourself as our risk management

Sound like you? To apply you need to have: Technical competence like no otherWorking for a global real estate leader like JLL, you must demonstrate technical expertise that will help you go head-to-head with some of the industry's most brilliant minds. Having said so, the ideal candidate must be a degree holder with at least Five years' experience in the field. Likewise, you must possess a strong working knowledge of policies, building maintenance and people management. Proven expertise in the principles and techniques with general property management may also give you an edge in getting the job. What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.