Business Analyst I

ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development

We are currently seeking a Business Analyst to join our diverse and dynamic team. As a Business Analyst at ICON, you will analyze activity performance, develop accurate reporting tools, ensure consistent project reporting, conduct cost/benefit analyses, and drive continuous improvement efforts across the organization by collaborating with various departments.

Job Location: Chennai ( Hybrid Role)

What You Will Be Doing:

Key Responsibilities: 

• Requirements Gathering: Facilitating workshops, eliciting, documenting business requirements, and translating them into functional specifications.  
• System Analysis: Analyzing existing systems, identifying gaps, and proposing solutions to meet business needs.  
• Documentation: Creating and maintaining various documents, including user stories, functional specifications, and test scripts.  
• Testing Support: Supporting system testing, user acceptance testing (UAT), and ensuring the quality of deliverables.  
• Stakeholder Management: Collaborating with business and technical teams, communicating effectively, and managing stakeholder expectations.  
• Process Improvement: Identifying opportunities for process optimization and contributing to process improvements.  

Required Skills and Experience: 

• Strong analytical and problem-solving skills: Ability to analyze complex business problems and propose effective solutions.  
• Excellent communication and interpersonal skills: Ability to communicate effectively with both technical and non-technical stakeholders.  
• Experience with Agile methodologies (e.g., Scrum): Ability to work effectively in an Agile environment, including sprint planning and user story development.  
• Knowledge of SDLC and STLC: Understanding of the Software Development Life Cycle and Software Testing Life Cycle.  
• Familiarity with relevant tools and technologies: Depending on the specific role, this may include tools for requirements management, testing, and project management.  
• Experience in the relevant industry: Experience in areas like Healthcare and Life Science, can be highly valuable 

Your Profile: 

• Bachelor's degree in business administration or equivalent 
• Overall Business Analysis experience of 2 to 5 years 
• A demonstrable experience in producing high quality and detailed written documents. This could be within a professional or academic environment. 
• Strong organizational skills, including time management, ability to multi-task and prioritize workload (against continuous deadlines and new assignments). 
• Excellent interpersonal skills, developing relationships throughout ICON functions, obtaining relevant information for responses and documentation. 
• Ability to work cross-functionally with various other departments

What ICON can offer you:

Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements

• A range of health insurance offerings to suit you and your family's needs.

• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.

• Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family's well-being.

• Life assurance

• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values.   We're dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here.

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there's every chance you're exactly what we're looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply