IT Support

5 days ago

Kolkata, West Bengal, India AME Infralogistics Pvt. Ltd. Full time US$ 60,000 - US$ 1,20,000 per year

Job Overview:

We are seeking a skilled and proactive IT Support & Infrastructure Engineer who will be responsible for troubleshooting, maintaining, and supporting our IT systems and infrastructure. The ideal candidate should have hands-on experience with desktop/laptop repairs, networking and related hardware/software solutions, along with basic knowledge of SAP Business One (SAP B1).

Key Responsibilities:

  • Diagnose and repair desktops and laptops.
  • Manage and troubleshoot networking (Active & Passive).
  • Configure and maintain VPN, routing, and switching devices.
  • Administer and maintain Active Directory services.
  • Install, configure, and troubleshoot CCTV systems.
  • Set up and maintain Wi-Fi routers and network security.
  • Manage and maintain biometric attendance systems.
  • Provide on-site and remote IT support as needed.
  • Assist in basic SAP B1 support, user queries, and coordination with the ERP team.

Skills & Qualifications:

  • Proven experience in IT hardware repair (desktop/laptop).
  • Strong knowledge of networking concepts, including cabling, switches, and routers.
  • Experience with VPN configuration and network security.
  • Familiarity with Active Directory and user account management.
  • Working knowledge of CCTV installation and troubleshooting.
  • Experience with Wi-Fi routers and biometric devices.
  • Basic understanding of SAP Business One (SAP B1) operations and user support.
  • Good problem-solving skills with the ability to work independent

Education:

  • Diploma/Degree in IT, Computer Science or related field.

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